Merely?! A fix that would have alleviated a total screw up of the ECML and MML, causing massive delays to thousands of people.
I must admit the logic is strange for some people.
back to my fuse analogy. It is to protect the equipment. You get a power surge. It blows the fuse. Job done and it isn’t the fault of the equipment. However you would not be happy if you needed someone to visit your house to change the fuse.
I think I would be more upset with the supplier of the equipment for preventing me from changing the safety device rather than the electric company for the initial fault. After all why have a safety feature if you never expect to use it and surely good design is the ability to reset it
The grid fluctuates, that is why the train shuts down. I can’t comprehend why other posters think it is a good design to not enable the driver to reset it. Likewise why it is the national grids fault a poor train design caused hours of delay on a simple fault.