What prevents them not using both pantographs?
There are number of reasons, why single unit cl8xx with 2 pantographs uses only 1:
1. wear and tear =££
2. to close to each other means reduced speed
3. software in "normal" operation allow to raise only one
Two class 8XX units coupled up together have 4 pantograph . Only ones at extreme ends are raised ( happens by default , when pantographs are raised or if diesel mode is switched in to electric ).
It is possible to select different pantographs to power up each unit but it has to happen on the TMS screen.
There are speed restrictions associated with each configuration :
pantograph 1 and 4 - default - line speed (GWR 125MPH)
2 and 4 or 1 and 3 - 100mph
2 and 3 - 80mph
The 80X fleet are configured so that the leading Pantograph will be automatically selected when a master key is inserted and the direction selector switch is away from neutral.
I presume this is 802207 in which case the pantograph on the 835207 car is goosed so that's why the rear pan is up!
The GWR units are "turned around" at Paddington , that means set arriving with "pan up" at London end is switched over by the driver that takes set from London at country end .
That doesn't happen just by inserting the key in to the desk at county end , physically driver has to press "pan down" (that drops London end pantograph) , then "pan up" (country end pantograph raises) and then select "electric" mode to close VCBs (Vacuum Circuit Breakers).
Switching from diesel to electric mode (in motion or stationary), by default raises front pantograph (or front and rearmost if 2 units coupled up together).
There are also couple of AC Rule Book Module instructions , as what driver must do in case :
1. Line Light disappear - if pantograph was raised in one of the front 3 carriages , driver presses once "pan up" if that does not restore Line Light , driver must drop the pantograph and coast to suitable location to asses what happened ("drop and coast").
If this same actions were taken but pantograph was raised further than above 3rd coach (or in every case if 2 units are in multiple ), driver has to drop the pantograph(s) and stop ("drop and stop").
2. In class 8xx units there is also VCB (Vacuum Circuit Breaker) light , which normally is not lit .
It illuminates red, when units(s) goes through neutral sections , meaning that breakers are open ( the process of opening is initiated and reversed via track inductor - Automated Power Controller ).
If, after passing through the neutral section VCB red light remains lit , same rules apply as for the line light .
That means driver should press "Electric Mode" button once and depending on the location of the pantograph (or if train is in multiple) , driver should "drop and coast" or "drop and stop" .
In this case the desired outcome is for the red light to "disappear"