Caledonian Sleeper

158820 · 20 Oct 2019

There is a power related signalling fault in Inverness which has led to 1m16 departing 135 mins late.
1s25 tried to leave Euston but requires a system reboot. Both according to @calsleeper on Twitter

RailUK Forums

side effect · 20 Oct 2019

JonathanH said:
Given there is proper public address equipment on-board now, have they suggested what the problem is?

We heard something about finding the fault and it sounds like they are trying to reboot. We are still here though.

side effect · 20 Oct 2019

We are off. Just see the lowlander without an engine so ma

158820 · 20 Oct 2019

Seems like its a classic sleeper issues night tonight for the Highlanders anyway. 1s25 eventually away from Euston 107 mins late.

1m16 losing more time on diversion apparently stood outside Forres for at least 15mins. Rtt now says 148 late.

Will the Aberdeen & Fort William go south without the Inverness portion?

side effect · 20 Oct 2019

Passengers at Dundee being picked up by coach taken to edinburgh and northbound lowlander delayed down us using their loco

John Bishop · 21 Oct 2019

Not a good night for CS:

1Y11 currently 83L
1S25 currently 129L
1M16 currently 111L

alangla · 21 Oct 2019

John Bishop said:
Not a good night for CS:

1Y11 currently 83L
1S25 currently 129L
1M16 currently 111L

Lowlander did ok though- northbound recovered its delay & south seems to have been a clean run

side effect · 21 Oct 2019

We still not reached Inverness. Another free journey. Shame

theironroad · 21 Oct 2019

side effect said:
We still not reached Inverness. Another free journey. Shame

Normally, I'm not time pressured when using the sleeper so if they were 61L each time, I'd be ok with that

nlogax · 21 Oct 2019

Am likely going to try a n/b sleeper seat to Glasgow in coming weeks. Should I? Having sampled a Club Room a few months back and being pretty impressed, I feel this could be an entirely different experience..

Bletchleyite · 21 Oct 2019

nlogax said:
Am likely going to try a n/b sleeper seat to Glasgow in coming weeks. Should I? Having sampled a Club Room a few months back and being pretty impressed, I feel this could be an entirely different experience..

Been in Class 80x First Class? It's basically identical.

Brissle Girl · 21 Oct 2019

theironroad said:
Normally, I'm not time pressured when using the sleeper so if they were 61L each time, I'd be ok with that

Though most passengers won’t be, which is more the point, particularly if they miss connections. CS is there to provide a reliable service, not a free one.

nlogax · 21 Oct 2019

Bletchleyite said:
Been in Class 80x First Class? It's basically identical.

Yes..in daylight hours for about thirty minutes.

theironroad · 21 Oct 2019

Brissle Girl said:
Though most passengers won’t be, which is more the point, particularly if they miss connections. CS is there to provide a reliable service, not a free one.

Ok, chill. I'm fully aware that the train should be on time.

lachlan · 21 Oct 2019

If I were taking the sleeper, it would likely be to connect with a Eurostar in the morning. The recent performance makes me think that's a bad idea.

47271 · 21 Oct 2019

PPM is running at 83%, so not too disastrous considering they've just retired the old stock.

We all know that they had a very bad patch when the mk5s started on the Lowlander, but I don't think that I'd not use the service because of its reputation now any more than I'd not risk a trip on the East Coast because the overhead lines might come down.

theironroad · 21 Oct 2019

lachlan said:
If I were taking the sleeper, it would likely be to connect with a Eurostar in the morning. The recent performance makes me think that's a bad idea.

Suppose depends on the time of the E* but yeah, I'd be a bit wary . Not sure if E* honour delays on UK TOCs and allow passage at no extra charge on next train, though obviously with e* there would have to be a seat available as well.

bleeder4 · 21 Oct 2019

If you use the eurostar.com website to buy a through ticket from, for example, Edinburgh to Paris then the entire journey is covered by CIV International Conditions of Carriage protection. This means that if your train from Edinburgh (or wherever your through ticket starts) is late Eurostar will re-accomodate you on another of their services.

marks87 · 21 Oct 2019

bleeder4 said:
If you use the eurostar.com website to buy a through ticket from, for example, Edinburgh to Paris then the entire journey is covered by CIV International Conditions of Carriage protection. This means that if your train from Edinburgh (or wherever your through ticket starts) is late Eurostar will re-accomodate you on another of their services.

The Sleeper doesn't seem to be offered as an option on the Eurostar website, but even if it were it certainly wouldn't be possible to get a berth. You can also only select travel from Glasgow or Edinburgh in Scotland - not much use for passengers from further north.

I think if I were in a situation where Sleeper+Eurostar was my best option, I'd make sure that the following E* could get me there in time, and have appropriate travel insurance in place to cover the replacement ticket.

theironroad · 21 Oct 2019

bleeder4 said:
If you use the eurostar.com website to buy a through ticket from, for example, Edinburgh to Paris then the entire journey is covered by CIV International Conditions of Carriage protection. This means that if your train from Edinburgh (or wherever your through ticket starts) is late Eurostar will re-accomodate you on another of their services.

Good to know.

Do Eurostar accommodate if each leg was booked separately?

ajrm · 21 Oct 2019

In theory it should be possible, once you've bought your Eurostar ticket, to buy a domestic ticket with "London International" as the destination; this guarantees you passage on the next available Eurostar if your train is delayed:

https://www.seat61.com/UKconnections.htm#London International CIV

lachlan · 21 Oct 2019

This is all useful to know, thanks!

BigCj34 · 22 Oct 2019

ajrm said:
In theory it should be possible, once you've bought your Eurostar ticket, to buy a domestic ticket with "London International" as the destination; this guarantees you passage on the next available Eurostar if your train is delayed:

https://www.seat61.com/UKconnections.htm#London International CIV

In practice what are people's experience of getting the next Eurostar connection if they have a connecting train without a CIV ticket? The CIV ticket is only possible to purchase in person and more epxnsive than an advance fare, while a through Eurostar fare doesn't account for railcard discounts. I really don't understand why UK rail tickets to London terminals (or other international stations) cannot have automatic CIV protection (or at least the option to add it for free) when purchasing. Less of an issue for Sailrail as their tickets are mostly cheaper than separate fares anyway (though open to being corrected!)

If I'm straying off topic let me know. Though anyone going from Scotland to mainland Europe ought to be able to get the train easily without worrying about missed connections.

33Hz · 22 Oct 2019

I was once held up on my way into London by flooding and missed my booked Eurostar and the following one. Before I was rebooked on the next one, they asked to see my UK ticket. Fortunately I had bought the CIV ticket as I would have been on the hook for £180.

Your other options (if you don't get CIV) are travel insurance, going Business Premier, or paying the admin fee to move your ticket to a later train - all of which are likely to be more expensive.

Bletchleyite · 22 Oct 2019

I've never understood why we don't put CIV on all our tickets. Is there a fee for doing this or something? All DB tickets are marked CIV.

(to continue here: https://www.railforums.co.uk/threads/why-are-all-uk-tickets-not-civ.193952/)

6Z09 · 22 Oct 2019

Got the Eurostar last month,but booked hotel rather than rely on Caledonian Sleeper being on time!

Thought that would be the stress free option given the last six months shenanigans!

gingerheid · 22 Oct 2019

Am I right in thinking that you'd need three transactions to get a Sleeper + Eurostar ticket, that you can't do it all online, and that there'd be no way of guaranteeing you didn't end up with half a ticket (eg London CIV without a berth supplement)?

This seems like a shame, its exactly the type of premium market CS want to be being into, and the products could be a great match.

alistairlees · 22 Oct 2019

gingerheid said:
Am I right in thinking that you'd need three transactions to get a Sleeper + Eurostar ticket, that you can't do it all online, and that there'd be no way of guaranteeing you didn't end up with half a ticket (eg London CIV without a berth supplement)?

This seems like a shame, its exactly the type of premium market CS want to be being into, and the products could be a great match.

Buy the Caledonian Sleeper room supplement and the Eurostar ticket first (separately, one from CS website and the other from Eurostar website). Then buy the CIV ticket from a station.

As it stands CIV tickets shouldn’t be sold online really as they require proof of onward travel.

John Bishop · 22 Oct 2019

1M16, 15 minutes into the journey and already 2 emergency/abrupt stops climbing to Moy.

Scotrail84 · 22 Oct 2019

John Bishop said:
1M16, 15 minutes into the journey and already 2 emergency/abrupt stops climbing to Moy.

Any idea why?

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