Wondering if anyone is able to help.
Travelling from Edinburgh to Euston and back at the end of the month and have asked for an accessible seat near the accessible toilet, through passenger Assistance. EDB to EUS they've given me B56, EUS to EDB I've got D62!
Neither of them show as even priority seating on the pendolino seating plan, let alone accessible seating! My problem is mobility (due to my size) and a standard seat is no good for me!
I have a walking aid - and a wheelchair, but can't use it on the train because it's too wide for the ramp/ door/ aisle, so I stick to the walker!
Some companies (Lner, TFW) will happily book me the accessible seating area and a space for the walker. Some wont! Once I have been refused even a priority seat booking, via passenger Assistance!
Sorry, waffling now!
Question - are B56 & D62 on a pendolino actually priority or accessible seating? Or should I need to contact vtwc passenger Assistance.
If it makes any difference I'm travelling
1252 EDB to EUS Thurs 21
1240 Eus to EDB Sun 24
Travelling from Edinburgh to Euston and back at the end of the month and have asked for an accessible seat near the accessible toilet, through passenger Assistance. EDB to EUS they've given me B56, EUS to EDB I've got D62!
Neither of them show as even priority seating on the pendolino seating plan, let alone accessible seating! My problem is mobility (due to my size) and a standard seat is no good for me!
I have a walking aid - and a wheelchair, but can't use it on the train because it's too wide for the ramp/ door/ aisle, so I stick to the walker!
Some companies (Lner, TFW) will happily book me the accessible seating area and a space for the walker. Some wont! Once I have been refused even a priority seat booking, via passenger Assistance!
Sorry, waffling now!
Question - are B56 & D62 on a pendolino actually priority or accessible seating? Or should I need to contact vtwc passenger Assistance.
If it makes any difference I'm travelling
1252 EDB to EUS Thurs 21
1240 Eus to EDB Sun 24