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Easy to make a mistake when barriers left open

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Taunton

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Hadders said:
In most cases the Oyster system will try to automatically correct missing taps by looking at your normal travel pattern.
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That gets by no means all of them.

I went from Canary Wharf DLR to Marble Arch. On arrival the fire alarms had operated and everyone was being hustled out of the open gates. It was only much later that I found I had been charged for an incomplete journey. As the DLR stations cannot display journey history you can't check except when next at an Underground station.

Likewise I went Sloane Square to Canary Wharf DLR, changing at Tower Hill/Tower Gateway. Although the gates at Tower Hill were fully working it didn't register my touch out. When I touched in at Tower Gateway station round the corner it assumed a touch out there arriving from a nonsense journey in time terms from Sloane Square (which surely should have been caught), and then when I touched out at Canary Wharf it assumed a second touch in and charged again for an incomplete journey.
 
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TurbostarFan

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Taunton said:
That gets by no means all of them.

I went from Canary Wharf DLR to Marble Arch. On arrival the fire alarms had operated and everyone was being hustled out of the open gates. It was only much later that I found I had been charged for an incomplete journey. As the DLR stations cannot display journey history you can't check except when next at an Underground station.

Likewise I went Sloane Square to Canary Wharf DLR, changing at Tower Hill/Tower Gateway. Although the gates at Tower Hill were fully working it didn't register my touch out. When I touched in at Tower Gateway station round the corner it assumed a touch out there arriving from a nonsense journey in time terms from Sloane Square (which surely should have been caught), and then when I touched out at Canary Wharf it assumed a second touch in and charged again for an incomplete journey.
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Why not simply go back into the station (after being instructed of course), walk through the barriers (which would presumably be open, failing that I'm sure the gate guard would let you through) and then just tap "out" on the exit card reader before either walking through the gateline, or closing it (either by leaving it unattended or waving your hand over the sensor)?
 
Western Sunset

Western Sunset

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MPotter said:
Why not simply go back into the station (after being instructed of course), walk through the barriers (which would presumably be open, failing that I'm sure the gate guard would let you through) and then just tap "out" on the exit card reader before either walking through the gateline, or closing it (either by leaving it unattended or waving your hand over the sensor)?
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So you'd have to wait for the all-clear, for who knows how long, just to tap out. Doesn't seem very realistic to me.....
 
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packermac

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Friday evening I arrived at Sutton (lets face it a busy station) at 1852. Next train to Clapham Junction 1902 so just after the Oyster cheaper fare kicks in. I and a few others hanging around near the gateline, just before 1900 all the gates are opened and staff disappear. Seemed somewhat early to be doing that I wonder how many never bothered to touch in after that.
Journey ended at Chiswick where absentmindedly touched out on the down side, when my car was on the upside. Walked over the bridge and out of the station OK but if there was a Revenue Inspector on the up exit would I have been OK or classed as having been on the station without a ticket as effectively I had entered again. No gates at Chiswick, just readers.
 
MikeWh

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Unless Chiswick is defined as a compulsory ticket area then no you are fine.
 
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