• Our booking engine at tickets.railforums.co.uk (powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

Have TPE finally given up on the Scarborough service

Status
Not open for further replies.

blackfive460

Member
Joined
23 Jun 2010
Messages
829
Well no, because Northern are supposed to be doing it.
Press reports suggest that Northern will be extending the current Blackpool - York service, not running a shuttle. May is the latest suggestion for when Northern will start but time will tell.
 
Sponsor Post - registered members do not see these adverts; click here to register, or click here to log in
R

RailUK Forums

Glenn1969

Established Member
Joined
22 Jan 2019
Messages
1,983
Location
Halifax, Yorks
There is more case for TPE to serve Scarborough though. The likes of Greenfield and Mossley should be left to Northern although I have never understood why TPE doesn't serve Ashton which is biggest settlement in Tameside Council's area
 

nr758123

Member
Joined
3 Jun 2014
Messages
485
Location
West Yorkshire
There is more case for TPE to serve Scarborough though. The likes of Greenfield and Mossley should be left to Northern although I have never understood why TPE doesn't serve Ashton which is biggest settlement in Tameside Council's area

You have a valid argument that in terms of the type of passenger, Mossley & Greenfield are a better fit with Northern than TPE, though there are arguments as to why it should sit with TPE at present.

It's not so much the question of whether TPE or Northern ought to serve Mossley. If TPE are required to provide Mossley with a roughly hourly service, then that's what they should do, and it's not acceptable to leave two and three hour gaps with no service.
 

Alan2603

Member
Joined
27 Sep 2016
Messages
125
Press reports suggest that Northern will be extending the current Blackpool - York service, not running a shuttle. May is the latest suggestion for when Northern will start but time will tell.

And no doubt will turn late running trains round at York (or Malton at a push) as TPE do at will at the moment with scant regard for those heading to Scarborough, or changing at Seamer onto Northern to get to Filey etc.

For what good it is, my mother-in-law (a Scarborough resident) ‘commanded’ the prospective sitting Tory MP, Robert Goodwill to sort out the Scarborough-York train service when he rather foolishly knocked on her door the other day! He apparently said it is the most regular complaint he receives!
 

2L70

On Moderation
Joined
18 Feb 2019
Messages
355
Location
Barnetby
You can add Hull to that list as well. If anything Scarborough matters more to TPE.

True story, The Local MPs and David Burns(Local Radio personality) have been calling out TPE for their lack of interest in the Hull - Leeds line and they’ve shown complete contempt for it.
 

blackfive460

Member
Joined
23 Jun 2010
Messages
829
For what good it is, my mother-in-law (a Scarborough resident) ‘commanded’ the prospective sitting Tory MP, Robert Goodwill to sort out the Scarborough-York train service when he rather foolishly knocked on her door the other day! He apparently said it is the most regular complaint he receives!

Interesting.

Quoting Robert Goodwill MP from an item in Scarborough News...

The rail connection between Scarborough and York has been unreliable and overcrowded. The timetable changes in 2018 caused widespread chaos. Network Rail has learned from these mistakes and after a few teething troubles the new timetable is functioning well. Trains arriving late in Scarborough no longer result in delayed departures as the previously arrived train takes the next service.

That man is a waste of space.
 

Matt_pool

Member
Joined
9 Nov 2016
Messages
371
There were TPE cancellations/delays on Thursday too.

I had a couple of pints after work and went to Lime Street to catch the 18.55 Northern service home (which amazingly departed on time!).

Bumped into a work colleague on the station concourse who was waiting to meet his girlfriend off a train from Leeds. He informed me that the train had been cancelled.

Saw him in work the next day and he said his g/f eventually got into Lime Street at 9pm. So there must have been several other cancellations and delays to cause her to arrive 2 hours late!
 

mike57

Established Member
Joined
13 Mar 2015
Messages
1,679
Location
East coast of Yorkshire
I would make the following comment on post 43 and the MP's comments,

In May this year the changes addressed two of the problems, a short turn around in Scarborough which meant either a late departure or a termination at Malton and the clash of two trains arriving at the same time at Malton which is now far less likely as the Scarborough departure arrives first.

There was still a lot of late running, but looking back over my delay replays it was lateness not cancellations. However things seemed to deteriorate again around September and have now reached a point where they are as bad as May 2018 IMO.

I would happily accept a change in York in return for a reliable York Scarborough service even although 75% of my long distance journeys are to Manchester or surroundings. If it was a shuttle to York then I just get the next train out of York, most of these journeys are Anytime returns, so if the core route is disrupted I maybe dont get the train that connected in the timetable, but I dont really care as long I as I arrive in Manchester around my intended time. Coming home same thing applies, just get first train out of Manchester.

As for an Express bus service the problem is the A64, journey times are going to be too long, and to go through Malton is always going to be slow.

I do think the financial penalty for cancellation due to lack of crew should be sufficiently high that it's cheaper to have some staff on standby. Maybe give TOC's say 1 cancellation per week 'free' then ramp penalties so that each cancellation due to insufficient staff is doubled from the previous one. I suspect that given this regime multiple cancellations due to insufficient staff would be a thing of the past.

Or of course TPE could just hand the franchise back.
 

2L70

On Moderation
Joined
18 Feb 2019
Messages
355
Location
Barnetby
People froth over TPE because they have 68s. This means their shortcomings are overlooked and they apparently become a "good TOC".

Really? When...
Square one
NR: we have a late running freight at Trafford Park what do we do?
TPE: let it go through we don’t mind
NR: will do
TPE: Delay minutes Kerching
TPE(1) an hour later: Erm, the Guard has a booked PNB in Scarborough
TPE(2): tell them to have 20mins and carry on
5 mins later
TPE(1): They want their break
TPE(2): Did you say?
TPE(1): Yes I did
TPE(2): Right i’ll email their OBSM
TPE(1): Should we terminate this at York now?
TPE(2): Yes, tell Customer Service for Malton, Seamer and Scarborough to put everyone on the next one it will be alright

Despite all the above

Yeah but 68s
 

mpthomson

Member
Joined
18 Feb 2016
Messages
969
And no doubt will turn late running trains round at York (or Malton at a push) as TPE do at will at the moment with scant regard for those heading to Scarborough, or changing at Seamer onto Northern to get to Filey etc.

For what good it is, my mother-in-law (a Scarborough resident) ‘commanded’ the prospective sitting Tory MP, Robert Goodwill to sort out the Scarborough-York train service when he rather foolishly knocked on her door the other day! He apparently said it is the most regular complaint he receives!
I’m sure it isn’t!
 

NoMorePacers

Established Member
Joined
18 Feb 2016
Messages
1,392
Location
Humberside
Really? When...
Square one
NR: we have a late running freight at Trafford Park what do we do?
TPE: let it go through we don’t mind
NR: will do
TPE: Delay minutes Kerching
TPE(1) an hour later: Erm, the Guard has a booked PNB in Scarborough
TPE(2): tell them to have 20mins and carry on
5 mins later
TPE(1): They want their break
TPE(2): Did you say?
TPE(1): Yes I did
TPE(2): Right i’ll email their OBSM
TPE(1): Should we terminate this at York now?
TPE(2): Yes, tell Customer Service for Malton, Seamer and Scarborough to put everyone on the next one it will be alright

Despite all the above

Yeah but 68s
Doesn't surprise me at all.

(it wasn't a dig at you or anything, just for clarity)
 

Marton

Member
Joined
9 Nov 2008
Messages
664
12DCD69A-E01E-4F49-A0C3-AF5E1ECE8AE5.png
I've rarely seen a Scarborough (even Middlesbrough) TPE service run on time this year

At least Middlesbrough is accessible via Darlington. The stats for some services on recent train times are pretty grim. A lot of Thornaby turn rounds.
 

Alan2603

Member
Joined
27 Sep 2016
Messages
125
Wasn't he a tranpsort minister until fairly recently?

Between 2013 and 2016 he was firstly under-minister, then a minister at the Department for Transport.

He did an awful lot of good there, such as:


Interntionally blank!
 

LittleAH

Member
Joined
24 Oct 2018
Messages
176
True story, The Local MPs and David Burns(Local Radio personality) have been calling out TPE for their lack of interest in the Hull - Leeds line and they’ve shown complete contempt for it.

What contempt? Shutting a gate because the British Transport Police advised it? Or is it cos they're not getting new trains.
 

Xenophon PCDGS

Veteran Member
Joined
17 Apr 2011
Messages
32,407
Location
A semi-rural part of north-west England
The real way to "stir up" your local MPs is to vote them out and replace them with candidates who actually want to give railways a higher priority. But what are the chances of that actually happening...?

My response to that is to wonder what percentage in terms of personal order of preferences that the electorate at large would place railways in their "pecking order" of priorities.

Obviously, this being "RailUK forums", a certain blinkered view that only sees railways at the top of the priority list would prevail in terms of importance, but there again, a website of "HandloomWeavers UK" would place loom matters at the top of their priorities...:rolleyes:
 

Geeves

Established Member
Joined
6 Jan 2009
Messages
1,936
Location
Rochdale
I was at Victoria on Saturday and from 1330 to 1830 TPE had had 21 cancelled trains. It wasn't that they were turning short, it's that they never left at the start of the day. Whole diagrams totally uncovered including the last trains. For balance Northern were not far behind on cancelled trains either. Staff on the station were being manhandled into the 4ft. How a riot didn't occur I'll never know. Abismal is putting it mildly!
 

mike57

Established Member
Joined
13 Mar 2015
Messages
1,679
Location
East coast of Yorkshire
06,40 out of Scarborough cancelled this morning "train crew' given as reason. Now waiting for 843 bus. Less risky than waiting an hour and then finding next one cancelled as well.
 

2L70

On Moderation
Joined
18 Feb 2019
Messages
355
Location
Barnetby
What contempt? Shutting a gate because the British Transport Police advised it? Or is it cos they're not getting new trains.

Ignoring complaints from passengers, MPs, Local Business?
"Cos" That's what it is.
If they had their way, it would be part of the Northern Franchise.
 

Xenophon PCDGS

Veteran Member
Joined
17 Apr 2011
Messages
32,407
Location
A semi-rural part of north-west England
Ignoring complaints from passengers, MPs, Local Business? "Cos" That's what it is.
If they had their way, it would be part of the Northern Franchise.

And of course, should Northern take over as you say, with their current reputation for passenger "service", train cancellations, etc. the old adage of "Out of the frying pan, into the fire" would be an apt description of what the service would be like...<D
 

2L70

On Moderation
Joined
18 Feb 2019
Messages
355
Location
Barnetby
And of course, should Northern take over as you say, with their current reputation for passenger "service", train cancellations, etc. the old adage of "Out of the frying pan, into the fire" would be an apt description of what the service would be like...<D

At least the Northern side of the operation there has some Experienced Railway Management who know how to sort things when they go wrong. God help them when the current(TPE) Station Supervisors all start to Retire.

One of the concerns was TPE didn’t have a Station Manager for the area, they appointed two and they both left, impossible job, what the spin doctors on here don’t realise, you can sing the praises of the company all you like but there’s no guarantee you’ll be around in a year, or even six months.
 

Xenophon PCDGS

Veteran Member
Joined
17 Apr 2011
Messages
32,407
Location
A semi-rural part of north-west England
At least the Northern side of the operation there has some Experienced Railway Management who know how to sort things when they go wrong. God help them when the current(TPE) Station Supervisors all start to retire.

From the numerous recent and past postings on this website that have made reference to very poor quality levels of Northern management, I am indeed interested in where these hidden gems of Northern management that you describe above are based and I should well imagine there are many other website members wanting the answer to that.
 

scarby

Member
Joined
20 May 2011
Messages
746
06,40 out of Scarborough cancelled this morning "train crew' given as reason.

So a customer who is, say, relying on that service to travel onward at York to London to connect with a Eurostar journey at St Pancras, is expected to do what?
 

Bantamzen

Established Member
Joined
4 Dec 2013
Messages
9,739
Location
Baildon, West Yorkshire
So a customer who is, say, relying on that service to travel onward at York to London to connect with a Eurostar journey at St Pancras, is expected to do what?

a) Speak to station staff about making onward connections & ticket acceptance on later services
b) Jump in a taxi and ask them to floor it to York, & get next south bound train

Sorry if that all sounds flippant, but cancellations are not unique to ScarVegas, nor are the means to deal with them.
 

mike57

Established Member
Joined
13 Mar 2015
Messages
1,679
Location
East coast of Yorkshire
So a customer who is, say, relying on that service to travel onward at York to London to connect with a Eurostar journey at St Pancras, is expected to do what?

TPE senior managers still take home the same salary even if service isnt up to scratch therefore individual passengers have sort out their onward connections themselves. I have say this is the reason we travel from Bridlington when going away, via Hull and Doncaster, because although slower its more reliable, and there are more trains as they are 2ph from Brid

Until poor performance hits senior managers and shareholders in the pocket hard nothing will change.
 

scarby

Member
Joined
20 May 2011
Messages
746
Sorry if that all sounds flippant, but cancellations are not unique to ScarVegas, nor are the means to deal with them.

No they are not, and as I have written before, I think most of us on here accept that things can occasionally go wrong.

What isn't acceptable whatsoever is cancellations and serious delays being the daily norm. There's no good reason at all why Scarborough shouldn't have a reliable train service to and from York. It is not difficult or challenging to provide.
 
Status
Not open for further replies.

Top