EbbwJunction1
Established Member
- Joined
- 25 Mar 2010
- Messages
- 1,565
Does anyone know who is responsible for the "proper" running of these, please?
The reason that I ask is that I saw or experienced three separate instances yesterday where there didn't seem to be any overall control, which caused or had the potential to cause, some problems.
The first was when a driver seemingly (according to comments that I heard from railway staff at the time) refused to wait for passengers who were crossing from the front of the station to the rear where the buses were and just drove off. The bus looked as if it had plenty of room, and the passengers were in place within a few minutes, but he wouldn't wait.
The second was that my outbound service left a couple of minutes early. This also seemed to be the decision of the driver, although I'm not sure of that.
The third, and the one that really affected me, was my service home. We got off the train and were directed to a coach on the forecourt. Everybody got on, the driver and his sidekick were faffing around which meant that we were now late. At this stage, the driver's assistant told us that we weren't going to leave for at least another 30 minutes, because the driver had to have his break.
Now, I'm not disagreeing that this is necessary, but I wasn't happy at all that we were allowed to get on the bus without being told that we'd be around 50 minutes late departing. A marshal then arrived (from somewhere else, as he wasn't by the bus when we got on), and arranged a different bus which took us where we wanted to go.
However, he stated that he didn't know that the bus driver needed his break, which shows to me that he wasn't doing his job properly, because if he had been, surely he would have known? It also indicates to me that there didn't seem to be anyone really in charge, hence my original question.
In closing, I have to say that I have seen instances where the system has worked well, but I do have to say that they're not very frequent.
Any comments will be appreciated, please - thank you. [I've omitted the locations to protect the innocent / guilty parties]
The reason that I ask is that I saw or experienced three separate instances yesterday where there didn't seem to be any overall control, which caused or had the potential to cause, some problems.
The first was when a driver seemingly (according to comments that I heard from railway staff at the time) refused to wait for passengers who were crossing from the front of the station to the rear where the buses were and just drove off. The bus looked as if it had plenty of room, and the passengers were in place within a few minutes, but he wouldn't wait.
The second was that my outbound service left a couple of minutes early. This also seemed to be the decision of the driver, although I'm not sure of that.
The third, and the one that really affected me, was my service home. We got off the train and were directed to a coach on the forecourt. Everybody got on, the driver and his sidekick were faffing around which meant that we were now late. At this stage, the driver's assistant told us that we weren't going to leave for at least another 30 minutes, because the driver had to have his break.
Now, I'm not disagreeing that this is necessary, but I wasn't happy at all that we were allowed to get on the bus without being told that we'd be around 50 minutes late departing. A marshal then arrived (from somewhere else, as he wasn't by the bus when we got on), and arranged a different bus which took us where we wanted to go.
However, he stated that he didn't know that the bus driver needed his break, which shows to me that he wasn't doing his job properly, because if he had been, surely he would have known? It also indicates to me that there didn't seem to be anyone really in charge, hence my original question.
In closing, I have to say that I have seen instances where the system has worked well, but I do have to say that they're not very frequent.
Any comments will be appreciated, please - thank you. [I've omitted the locations to protect the innocent / guilty parties]