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Seatfrog and Split ticketing
- Thread starter williamn
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I've a single to Newcastle (from London) booked, using Trainsplit which has issued me with 3 tickets for the journey to save about £20.
Do you think I could still use Seatfrog to upgrade the journey even though its booked on 3 tickets?
I have done something slightly different and the train crew had no issue.
I changed trains at Lincoln Central rather than Newark NorthGate. It was the same train I was due to get at Newark so just got on it a stop earlier.
I am saying it is slightly different as my ticket wasn’t a split. I just changed the connection point.
** looking at below splitting is fine. The guard just asked be for tickets to cover the entire journey. But to be fair she probably had never heard of my originating station.
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It would appear that you can upgrade on a split ticket:
https://help.seatfrog.com/hc/en-gb/...an-I-upgrade-if-I-have-booked-a-split-ticket-
https://help.seatfrog.com/hc/en-gb/...an-I-upgrade-if-I-have-booked-a-split-ticket-
"Fare splitting or "ticket-splitting" is when a passenger buys multiple tickets for two or more separate legs of a single journey, instead of just one ticket"
Yes, you can upgrade with Seatfrog if you've booked a split ticket, providing you have valid tickets from your departure station to the destination station. To bid for an upgrade you will need to add the full trip to your Seatfrog account, and not the separate legs.
The only time you would need to add separate legs is if you needed to change trains. If a change is needed then you will need to add each train to your account and bid in the separate auctions. For example, if you were travelling from Edinburgh to Kings Cross and you'd purchased split tickets travelling on a single train; one ticket from Edinburgh to Newcastle and another from Newcastle to Kings Cross. You would just need to bid on an upgrade for the length of the journey, from Edinburgh to Kings Cross.
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Yes.I've a single to Newcastle (from London) booked, using Trainsplit which has issued me with 3 tickets for the journey to save about £20.
Do you think I could still use Seatfrog to upgrade the journey even though its booked on 3 tickets?
Only one train company has a policy of penalising holders of combinations of tickets for upgrades, and that's CrossCountry. However it is unclear whether XC's actions are lawful. Not only that, but we regularly conduct mystery shopping on a flow where the upgrade is cheaper to split, and the split has never been offered for that journey.
XC have some rotten people at the top, but LNER are not like that, so you have nothing to worry about.
Yes.
Only one train company has a policy of penalising holders of combinations of tickets for upgrades, and that's CrossCountry. However it is unclear whether XC's actions are lawful. Not only that, but we regularly conduct mystery shopping on a flow where the upgrade is cheaper to split, and the split has never been offered for that journey.
XC have some rotten people at the top, but LNER are not like that, so you have nothing to worry about.
A member of my family travelled on XC from York to Exeter recently using a ticket split 4 times. He also got a £7 Seatfrog upgrade which did not cause any issues on the train.
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