Many moons ago, I was working a 458/5 on a Windsor ER service and as we were approaching the final stop Windsor a young woman approached me and said she was about to have a seizure. I have to confess I was like a rabbit caught in a headlights for about 10 seconds before asking what she needed me to do. We found a large enough area in the vestibule for her to lay down so to minimise any potential injuries, the poor girl had two minute long seizures in very quick succession while I was on the phone to the emergency services. I've seen quite a bit in my 13 plus years on the railway but someone having a seizure ranks at being one of the scariest things I've witnessed.
An ambulance was promptly dispatched and the great thing about Windsor is that the castle has its own dedicated fireman who drives around in a modified Land rover and he had heard the call and made is way from the castle to see if he could help, an absolute top man and he got there before the ambulance did. My driver that day was also a star (a womble driver ircc) and was very supportive, especially when I started to get all kinds of trouble with the WICC.
Now bare in mind I had already informed the WICC about the situation and all they were interested in was getting the poor girl off the train (they even had the cheek to ask ME to move her on the platform) so the return working could leave right time. I informed them this wasn't going to happen and she wasn't going to be moved before the paramedics got here and did it themselves. In the end I think they tried to call me 4-5 times to get me to hurry things along, eventually I had to curtly tell them to "get lost* and I would call back when I was ready to."
We had to cancel the return working in the end as the paramedics wanted to do their observations on the train before moving her to the ambulance. I hate to think what I would of been liable for if I had naively followed the instructions of the WICC and she had another seizure on platform and bashed her head on the tarmac. I get it they don't want me to hold up the service but at Windsor you have two platforms and at that time of the year only one is in constant use so they could of easily worked around me without having a knock on effect to other trains.
Anyway the young lady was okay in the end (though she had absolutely no recollection of seeking me out and asking for my help) and best part was my line manager who had been with me that morning to conduct and assessment said how he had received a complaint from the WICC about my conduct which had been duly filed into his recycle bin! Needless to say I got some excellent feedback for that assessment!
*obscenities may have been used..