I recently went to Victoria at 5pm to buy a single ticket to Brighton to travel now
The machine offered the choice of these tickets:
However off-peak is valid for any train leaving after 9.30am, so why is the ticket machine not programmed to only offer that fare after 9.30am? The difference in price is not that significant but the vast majority of people will probably pick the more expensive fare just for fear of having the wrong ticket.
Even worse on the next screen you get this unhelpful scenario so you can't even go to the national rail website to read up on the restriction if you wanted to!....
The machine offered the choice of these tickets:
- Off-Peak Single - with a huge warning that it would not be valid a peak times and to check restrictions
- Anytime Single
However off-peak is valid for any train leaving after 9.30am, so why is the ticket machine not programmed to only offer that fare after 9.30am? The difference in price is not that significant but the vast majority of people will probably pick the more expensive fare just for fear of having the wrong ticket.
Even worse on the next screen you get this unhelpful scenario so you can't even go to the national rail website to read up on the restriction if you wanted to!....