Trivia: Stations where NRE is wrong

How many stations are on the network where there is a piece of information listed on the National Rail Enquiries website which is not representative of the actual station?

I'm only counting information accessible from the official Station Details page (i.e. https://www.nationalrail.co.uk/stations/BHM/details.html for Birmingham New Street).

For example, Stonehouse station's page contains the following warning:
In reality, every daytime train from Stonehouse now continues to London, and none of them are HSTs - they are all 5-car IETs which fit entirely onto the platform. This message represents a previous service pattern and has not been removed.

Before the TfL rail takeover of the gwml stations it listed toilets at all stations on the gwml I know because I got caught out when I walked upto the platform at West Drayton looking for a toilet and the revenue didn't believe me.

Very much trivia, but for Brockenhurst it describes the location of rail replacement buses as "Station forecourt, Lyndhurst side of level crossing by the 'Il Palios 2'restaurant.". Il Palio 2 (never Il Palios 2 as far as I know) has been called Enzee for several years now.

matt_world2004 said:

Before the TfL rail takeover of the gwml stations it listed toilets at all stations on the gwml I know because I got caught out when I walked upto the platform at West Drayton looking for a toilet and the revenue didn't believe me.

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The gents lavatory was at the western end of platform 4/5. It was demolished during the aborted station rebuild 5 years ago, also leaving the new footbridge there half-built.

I can see this thread becoming as long as the 442 one...

Station maps are often woefully out of date. For example the one for cheadle hulme has no mention of the footbridge (which opened in 2010) or the ticket machines (IIRC the platform 1 ticket machine was added around the time penalty fares came in, I think the platform 4 one has been there longer but i'm not 100% sure, it may have been added at the same time as the footbridge to provide a place for wheelchair users to buy their tickets).

The worse thing I think is that they no longer show photos of the station in question.

The "old school" interactive maps still do show (outdated) photos, but some stations have had them replaced with more up to date but non-interaractive maps.

plugwash said:

The "old school" interactive maps still do show (outdated) photos, but some stations have had them replaced with more up to date but non-interaractive maps.

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Maybe but I don’t like the non interactive maps, the old ones were fine.

The NRE map of Hamilton Square station on the Merseyrail shows a gents' urinal at the far end of Platform 1 which I don't think is still there (or maybe still in situ but locked out of use). Instead there are now toilets at concourse level: three unisex cubicles of which at least one has disabled access IIRC.

See also the thread on stations where toilets have been reintroduced at www.railforums.co.uk/threads/trivia-stations-where-toilets-have-been-reintroduced.201135/

The NRE map of Vauxhall station shows a waiting room on Platforms 7 and 8 (used by trains to Chessington, Hampton Court, Shepperton etc) as under construction at the time of audit, and has a photo of it being built, but last time I was there I couldn't see any sign of a waiting room being built there even though there is one on Platforms 3 and 4 (used by Windsor Lines trains) which has been there since the late 1980s when it replaced the previous brick-built facility.

I can only assume that they started to build a waiting room on Platforms 7 and 8, then decided that they didn't want one after all so they undid the work that they'd already done on it, which seems a bit of a waste.

There used to be a waiting room and toilets on Platforms 7 and 8 at Vauxhall but I think they were demolished some time in the 1990s or early 2000s, so passengers on these platforms now only have the canopy to provide (partial) protection from the elements.

NRE says Vauxhall station does not have toilets, which is correct, but it also says the nearest toilets are in the Underground station. That's misleading, as they are actually in the bus station. They are right by the entrance to the Tube station from the bus station, though.