Adam Williams
Established Member
Which retailer did you buy the tickets from? Had you printed them/collected them?I have tickets for Exeter to Edinburgh on Thursday.
Return the following Wednesday.
Now I know I am not the brightest but I have filled in and submitted what I think is the refund form
I am then informed it could be up to 28 days before I will know if I even qualify for a refund.Which will be after my travel dates.Is this normal?