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Lumo journey experiences

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Starmill

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It seems from RTT that you gained that extra 6 minutes only from Finsbury Park onwards so I guess the schedule is padded in case of congestion at KGX. Perhaps the recent kings cross upgrades means that most southbound LUMOs will do the same. Useful to know for onward connections.
You can see the allowances specifically stated, they won't be in the same places necessarily in every schedule.
Also, just one charger point per airline pair could lead to diplomatic disputes in the future.
Really though? There's only one three pin socket between two but there are two USB A sockets. What are thr chances both people need to charge simultaneously but can't use a USB A to do so? Slim.
 
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takno

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You can see the allowances specifically stated, they won't be in the same places necessarily in every schedule.

Really though? There's only one three pin socket between two but there are two USB A sockets. What are thr chances both people need to charge simultaneously but can't use a USB A to do so? Slim.
Depends if they're using phones or laptops/tablets. It's unlikely that the USB ports put out a decent amount of juice
 

Starmill

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Depends if they're using phones or laptops/tablets. It's unlikely that the USB ports put out a decent amount of juice
So you're suggesting that two people using a tablet that's running low on power at the same time, who don't know one another, will regularly be sitting next to each other?
 

takno

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So you're suggesting that two people using a tablet that's running low on power at the same time, who don't know one another, will regularly be sitting next to each other?
I'm suggesting that my laptop will be plugged in throughout, and any tablet users next to me might find that annoying. Fwiw I'm not greatly bothered by it, since it's all you had on most trains until last year. It does potentially necessitate a little negotiation though.
 

Starmill

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I'm suggesting that my laptop will be plugged in throughout, and any tablet users next to me might find that annoying. Fwiw I'm not greatly bothered by it, since it's all you had on most trains until last year. It does potentially necessitate a little negotiation though.
Unless you have a laptop which cannot run on battery even for half an hour, I'm not sure I can see any genuine problems here.
 

Retorus

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I'm suggesting that my laptop will be plugged in throughout, and any tablet users next to me might find that annoying. Fwiw I'm not greatly bothered by it, since it's all you had on most trains until last year. It does potentially necessitate a little negotiation though.
I suggest you get a new laptop!
 

tornado

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I must have watched about 10 LUMO review videos now, and here's the first one to actually talk about the lightning quality. 16:00 ish onwards, lighting is "less bright/harsh" than other Class 800s and "more yellow". Thus easier to take a nap. Just mentioning this for anyone interested.

 

NigelO

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Travelled 10:45 from Kings Cross on Monday 8 November. Ran via York goods lines. Seats rather uncomfortable after an hour or so. The high backs are all very well, but the vertical posture is the problem. My booked seat was "back to the engine" even though I had booked facing. The water heater failed and the trolley didn't come though the train even to sell cold refreshments. And in fact I didn;t see a single "ambassador" while the train was moving. But the biggy is the limited luggage accommodation, since nearly everyone on the train is going to overnight away form home. The display message says "Keep your luggage in sight at all times". Mine was in the small luggage rack at the end of the coach, and I couldn't see it. If they don't think keeping your luggage in sight is important, better not to run that instruction.
 

Blindtraveler

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The luggage situation is one of the things that really annoys me about this service.

If they want people to be able to switch away from the airlines who will happily take your luggage, albeit at a charge in many cases, they're not going to get far by saying that luggage is free but there's nowhere to store it when you actually get on the train
 

ash39

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Anyone know if Lumo accept Tyne Tees Day Rangers between Newcastle & Morpeth & return ??
 

185143

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I was on the Wednesday morning southbound departure from Edinburgh.

Things I loved: the staff were amazing, the seats/legroom/tables excellent and I liked the dimmable reading light, the fact that they alerted passengers about the recycling bag coming down the train followed by a general waste one. Brilliant stuff. We actually arrived in London six minutes early! Thanks especially to the staff who aided me when I started spewing (unrelated to the train journey AND to my student lifestyle, I'll have you know). Felt much less cramped than the LNER trains inside. I genuinely think the blue instead of red helps with this, is there some kind of optical illusion at play here?

Things to improve: really, they DO need an extra coach per set, not only so that there's proper luggage room (the windowless seats shouldn't be reservable IMO, but I'd prefer luggage racks there), but also because the train needs a couple more slam-door loos tucked away somewhere. Also, just one charger point per airline pair could lead to diplomatic disputes in the future.
Random question...

Was that you round the back of the bog in Coach E with a bin bag while I was waiting for the loo?
 

takno

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The luggage situation is one of the things that really annoys me about this service.

If they want people to be able to switch away from the airlines who will happily take your luggage, albeit at a charge in many cases, they're not going to get far by saying that luggage is free but there's nowhere to store it when you actually get on the train
It's a bit of a difficult one, because ideally they probably want to go up against hand luggage fares and charge a premium for real luggage, but are constrained by the practicalities of actually checking, and the conditions of carriage.

In a lot of ways, if they could charge a premium for checking your baggage into one of the train ends they might be onto a winner
 

JonathanH

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One wonders what the travel experiences of this afternoon's Lumo passengers were like, Grantham seeing its first Lumo service, with the northbound service terminating there, and the southbound service turned round at Newcastle to go back to Edinburgh. The unit working to Grantham returned empty to London.

Lumo Train traveling for Edinburgh from London got stuck at Grantham and they are asking all the passengers to take other trains towards York and Doncaster and then to Edinburgh. #Lumo #London #Edinburgh #London2Edinburgh @LumoTravel @LNER @ScotRail
First trip with new TOC @LumoTravel tonight, which was sadly cut short due to disruption on the ECML. Travel well, we did - but sadly not beyond Newcastle. Continuing into London with @LNER, which is a stark reminder of how dreadful cl.800s are compared to the Lumo units!p
 
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cambsy

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I think Lumo may regret, over period of time, choosing to have electric only 800, rather than Bi Mode, today wasnt a good day for Lumo, and the ECML.
 

Ianno87

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I think Lumo may regret, over period of time, choosing to have electric only 800, rather than Bi Mode, today wasnt a good day for Lumo, and the ECML.

They won't regret regret saving on the maintainable and fuel bill solely for a once in a while "just in case".
 

Wolfie

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Did Lumo today from Newcastle to Kings Cross and then on the same unit to Edinburgh. The lack of a cup holder on the table was an issue as each time I went to use the facility on the Southbound run, my beers had fallen onto the seat.

On the Northbound run I solved that problem by buying 12 bottles of Birra Moretti before boarding and placing the box on the seat next to me. I can't remember arriving at Edinburgh for some wierd reason... :D

Overall I was very impressed.
Sort of appropriate drinking Moretti on that run as it is brewed under license (and doesn't taste the same to me!) by Heineken UK (Heineken own Moretti) in Edinburgh.....
 

takno

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Sort of appropriate drinking Moretti on that run as it is brewed under license (and doesn't taste the same to me!) by Heineken UK (Heineken own Moretti) in Edinburgh.....
Seems unlikely given that they closed down their large Edinburgh brewery 15 years ago, and don't have much more than a nameplate here now.
 

Wolfie

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Seems unlikely given that they closed down their large Edinburgh brewery 15 years ago, and don't have much more than a nameplate here now.
Not so, they own Caledonian Brewery. I was reporting what l was told in a pub owned by them. I just thought it was slightly ironic in a coals to Newcastle sort of way...
 
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Haywain

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ticket vending machines at Newcastle will not sell the Lumo single to Morpeth. Hopefully something that can be fixed...
First we've heard of it, but we'll look into it.
ticket on departure from for example king's cross as myself and kite did on Saturday, the LNER machines do not like issuing these.
That was fixed last week once we became aware of it.
 
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takno

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Not so, they own Caledonian Brewery. I was reporting what l was told in a pub owned by them. I just thought it was slightly ironic in a coals to Newcastle sort of way...
They do own the Caledonian brewery, but it's pretty small, and heavily oriented towards real ale. I haven't been down to check in person, but I'd say it's far more likely that Moretti is brewed in Yorkshire or somewhere. Definitely off-topic, although a good example of how you can often get nicer beer in the shop at the station than you can from the trolley on the train.
 

Starmill

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We've checked, and they do sell the Lumo ticket.
OK, the ticket was not for sale on the 1347 on 3rd November. I did ask the staff for help using the machine and they came to the same conclusion.
 

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Bletchleyite

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OK, the ticket was not for sale on the 1347 on 3rd November. I did ask the staff for help using the machine and they came to the same conclusion.

That would be Lumo's fault for setting the compulsory reservation flag but not enabling reservation quotas for that journey segment. I get why they don't want to well in advance, but they really should do so on the day, even if only counted places so it doesn't block the seats. If they wanted it to be effectively walk up I guess they could just release 9999 counted places or somesuch.

It's a shame our timetabling system doesn't (I think) allow it to be set "compulsory reservation to York" as e.g. DB's can (and often does, e.g. the ex-Cisalpino EC service from Switzerland to Italy is a regular Swiss train on that side, but a compulsory reservation Italian "Le Frecce" equivalent once past Domodossola). Indeed, more widely, this would be a way to make "pseudocompulsory reservations" as a means of managing loadings a bit more workable while not causing issues with the local service role of many ICs - e.g. such a policy would work well for GWR Cornish expresses after say Exeter or Plymouth.
 
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Starmill

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That would be Lumo's fault for setting the compulsory reservation flag but not enabling reservation quotas for that journey segment. I get why they don't want to well in advance, but they really should do so on the day, even if only counted places so it doesn't block the seats. If they wanted it to be effectively walk up I guess they could just release 9999 counted places or somesuch.

It's a shame our timetabling system doesn't (I think) allow it to be set "compulsory reservation to York" as e.g. DB's can (and often does, e.g. the ex-Cisalpino EC service from Switzerland to Italy is a regular Swiss train on that side, but a compulsory reservation Italian "Le Frecce" equivalent once past Domodossola). Indeed, more widely, this would be a way to make "pseudocompulsory reservations" as a means of managing loadings a bit more workable while not causing issues with the local service role of many ICs - e.g. such a policy would work well for GWR Cornish expresses after say Exeter or Plymouth.
Reservations weren't compulsory on the 3rd. And in any case if they were the issue would have applied to every retail outlet.

And also the same train certainly can change its reservation status en route.
 

Mag_seven

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A reminder that the topic of this thread is "Lumo Journey Experiences".

If anyone wants to discuss anything else they are welcome to start a new thread elsewhere, linking back to a post in this thread if need be.

thanks
 

cambsy

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Just had another Lumo trip, so thought best tag onto this thread, if moderators feel need to move etc then please do.

Yesterday(weds 1st December) i did my second trip on Lumo,mainly to do them before their price goes up, went out on the 10.45 Kings Cross-Edinburgh and back on the 16.12 Edinburgh-Kings Cross,

I arrived Kings cross in good time, and got some food and drink, then waited for the ECS form Ferne Park reception sidings to arrive, which it did 10 mins early, then used the time,to take some pics of the train and in the rear cab, before boarded the train, then went to coach E and found table of 4 to settle into, we left on time, with running being slow, as we were behind the 10.42 Kings Cross-Kings Lynn, which had left couple mins late, we had slow running out to Hitchin area, then picked up speed a bit, till after Grantham where we had a few TSr’s and caught up with proceeding Leeds train, then had signal stop near Ranskill, so we passed through Doncaster 15 mins late, then because York was busy, got to do the York avoider line, which was a nice bagging of rare track, and by doing the avoider, we gained back time, to pass Skelton Bridge Junction, only 6 mins late.

We continued, with on and off running to Edinburgh, staying 6-10 mins late,for the rest of the way, finally arriving Edinburgh just over 3 mins late, which was pretty good, as there seemed to have been quite a lot of delays on the ECMl, with a signal power failure in Oxwellmains area, on southbound track, causing delays of up to 60 mins approx and quite few cancellations, when i learned of this, i was bit worried, that we be heavily delayed going back, but i had no choice, so just sucked it up, while in Edinburgh, i got some food, before heading over to the 16.12 back to kings cross.

We left on time, and ahead of the 16.07 Edinburgh-Bristol, which left at 16.14, just behind us, with good running to the Oxwellmains area, where we stopped then proceeded slowly for a while, as only one train was being allowed through at a time, we lost 17 mins due to this, which was fine in the end, then we gradually clawed back some of this lateness, but with the 16.00 Edinburgh-Kings Cross just in front of us, With its few more calls than us, we got stuck behind it, till Doncaster, where we got to over take it, as we only had a Stevenage stop to make, which was good regulation, as if we had been stuck behind it to kings Cross, we would have been over 25 mins late, as it arrived at 21.12, after Doncaster we had on and off running again, but made up a little bit of time to arrive Kings Cross 20.55, just 8 mins late.

The Lumo service did really Well to run only 8 mins late on the way back, and not be cancelled, as LNER had curtailed and cancelled quite a few services this day. and For once, the faster train got to overtake a slower train, booked all the way. In front of it, so hats off to the signallers and controllers, for helping this happen, as it would have been easy just to keep us behind the slower service all the way to kings cross, I get the feeing that the Lumo service, has a pro active team looking after it, as with all the disruption going on, it ran pretty well to time, and was not cancelled or curtailed.
 

willD

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The luggage situation seems dangerous. With such little space the doors can not really be kept clear of obstructions.

Hard to avoid with such limited luggage space. SNCF's budget operator charges for big bags if I remember rightly. I certainly hope that Lumo doesn't one day go down that path.
 

Class 33

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I watched this video yesterday....


In particular I bring your attention to the thing that happens at just after 7m 47s. Don't you just hate it when that happens! You book a window seat and then when you get on the train you discover it isn't really a window seat atall as it's next to the wall of the train instead of a window!

I'm travelling with Lumo next week from London-Edinburgh. My seat reservation is C 05. For those of you who've travelled on Lumo before, do you happen to know if this seat does actually a full window view? Or is next to the wall or half wall/half window? As I don't want to be sat in a seat and I can't even see out the window for the 4 hour 40 minute journey! Might have to change it maybe. I hear that half of coach E are unreserved seats. Maybe it might be a better idea to go straight for one of those seats when I get on. Otherwise I could go for my reserved seat first, discover it's not really a window seat, then goto the unreserved seats in coach E and by then all the best seats are already taken!
 
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