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  1. I

    Wrong name on TiL proposed action letter

    Trainline, booked and paid for 24th Sept. Outward Travel on 4th oct, return valid up to 3rd Nov. 1 x open return with 16-25 railcard 1 x open return with senior railcard We have all the receipts and record of payment. copies of everthing being sent to TiL. I shall report back with any reaction...
  2. I

    Wrong name on TiL proposed action letter

    We have all the documents, no refund was made, everything else checked out ok. And notwithstanding the return ticket; the first part of the journey went without incident, including ticket checking........and all parts of the ticketing for the other passenger on the same booking went through...
  3. I

    Wrong name on TiL proposed action letter

    Thats about it; the tickets were inspected on the first part of the journey, the return part was checked and ok. All parts for one of the two passengers was ok. no mention of an excess / penalty etc, just the usual standard snotogram from TiL 6 weeks later. i have to speak to my company's...
  4. I

    Wrong name on TiL proposed action letter

    Daughter number 2 and her grandmother were visiting daughter number 1 at her house in sheffield. tickets were purchased on trainline.com. 1 for Senior Citizen using relevant railcard, 1 using 16-25 railcard. Journey was from Bishop Auckland to Sheffield, tickets open return. travellers arrived...
  5. I

    Wrong name on TiL proposed action letter

    Hi all, My daughter recently received a proposed action letter (sufficient evidence does exist....etc etc). 2 queries really, 1. She's only 16, quite upset by it (fully believes she had a valid ticket, as do i and her grandmother she was travelling with, so I'm pretty confident the threatened...

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