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  1. Wallsendmag

    How long does it take to get GWR refunds at the moment?

    Guess which two forum members were instrumental is getting that process set up ;-)
  2. Wallsendmag

    Rail Travel Vouchers

    In normal times the end date is the end date don’t know why anyone else would expect something different .
  3. Wallsendmag

    Promise to Pay - Is it valid on Merseyrail

    Every batch of eTickets I've enabled or authorized RDG to enable has specifically mentioned no flows involving MerseyRail to be included.
  4. Wallsendmag

    Have TfL been told to accept e-tickets?

    Certainly not the view this month
  5. Wallsendmag

    Have TfL been told to accept e-tickets?

    Depends on the gate supplier and the skill of the operator.
  6. Wallsendmag

    Have TfL been told to accept e-tickets?

    Hopefully we'll have udated gates at LNER (excluding Kings Cross which are supplied by a different supplier) in the next couple of weeks which should make the whole smart ticket experience much better.
  7. Wallsendmag

    Have TfL been told to accept e-tickets?

    eTickets aren't that much slower if at all than paper tickets just TfL much prefer the speed of Oyster which doesn't depend on the user not to hold it too far away or to turn their brightness up.
  8. Wallsendmag

    Have TfL been told to accept e-tickets?

    The whole problem is (apart from finance) that barcodes don't read quick enough for TfL
  9. Wallsendmag

    Have TfL been told to accept e-tickets?

    I still don't believe it does, the bailout would have come direct from The Treasury
  10. Wallsendmag

    Have TfL been told to accept e-tickets?

    DfT don't fund TfL though
  11. Wallsendmag

    LNER reservation compulsory from 18 May! Will other operators follow suit?

    A) none of those stations have gates B) EMR also serve both c) We don't have any stations where we are the only TOC.
  12. Wallsendmag

    LNER reservation compulsory from 18 May! Will other operators follow suit?

    We don't have any stations that aren't shared with other TOCs and most of our stations don't have gates,not that this is a factor because the gates don't read reservation coupons anyway.
  13. Wallsendmag

    Have TfL been told to accept e-tickets?

    I think the main problem is DfT are in the look with TfL governance.
  14. Wallsendmag

    LNER reservation compulsory from 18 May! Will other operators follow suit?

    Safeguards are in place and I'm not sure how many unstaffed stations we call at..
  15. Wallsendmag

    LNER reservation compulsory from 18 May! Will other operators follow suit?

    The timetable feed has been changed so that every LNER service shows as compulsory reservations. So any TIS that journeyplans will not be able to issue a ticket much the same was as Advance tickets.
  16. Wallsendmag

    LNER reservation compulsory from 18 May! Will other operators follow suit?

    the LNER app and Website are being updated to offer free reservations up to 5 minutes before departure.
  17. Wallsendmag

    Have TfL been told to accept e-tickets?

    No as far as I'm aware and yes it is, there is also some reluctance north of the border and from GA.
  18. Wallsendmag

    Season ticket refund

    The problem is more the payment ideally you need a TIS, the records are hosted.
  19. Wallsendmag

    Season ticket refund

    All right I'll ask the question another way, how much tax payer money would you like the TOCs to spend preparing for something that happens once every 100 years? How do you write the business case for that?

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