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  1. Smylers

    MCards and London Underground on Split-Ticket Journeys

    A fair point. But if passengers are going to be routed on journeys which require travelling via a specific station, there should be some information available enabling that: either the required information being shown somehow on displays at the station, or the customer being informed when...
  2. Smylers

    MCards and London Underground on Split-Ticket Journeys

    Yes, albeit one that costs more — and I'd rather not pay over double for crossing London unless we have to. The through journey is routed with a change at Clapham Junction anyway: catching the Tube King's Cross–Vauxhall, then South Western Vauxhall–Clapham Junction to pick up the service that...
  3. Smylers

    MCards and London Underground on Split-Ticket Journeys

    That's a shame — I was hoping to hear the opposite! The cheapest way of doing this I could see would be to get Zone 1–Clapham Junction singles, then the Advance from Clapham Junction to Salisbury (which turns out to be the same price as Vauxhall–Salisbury anyway). I presume that if take the...
  4. Smylers

    MCards and London Underground on Split-Ticket Journeys

    When using multiple tickets for a journey, does using an MCard and contactless payment on the Underground to cross London still count as a single ‘journey’? Specifically from the point of view of missing a connection. We're travelling London–Salisbury, on advertised trains for the entire...
  5. Smylers

    Split Tickets - validity of advance fares if connection missed

    Do MCards and London Underground contactless used on part of a journey still count as ‘tickets’ for this? We're travelling Ilkley–Salisbury, on an advertised itinerary, using a Family Return for the Leeds–King's Cross section, which we then need to link up at both ends: For Ilkley–Leeds, one...
  6. Smylers

    LNER New Fares Trial

    Sorry, I'm not sure. I presumed it was a rail person I was speaking to, but perhaps not. Also sorry for not replying sooner: I've had this tab open for ages meaning to get round to it. You're right; that is odd. Thinking about it some more, it was probably actually a Leeds–Hayes & Harlington...
  7. Smylers

    Northern Class 321/322 Withdrawal

    Yeah, but it seems like there is a plan of which services are assigned which type of train. There are certain services which are a 32X every day, and others which are generally 333s. So it isn't just a case of everything is ‘supposed’ to be a 333 and they send a 32X if one isn't available...
  8. Smylers

    Northern Class 321/322 Withdrawal

    There seem to be as many 322s as ever on the Wharfedale Line: of 8 journeys I took last week, 3 turned out to be 322s (one Ilkley–Bradford, one Bradford–Ilkley, and one Ilkley–Leeds), all of which were shown on Realtime Trains as “Pathed as Class 333 EMU” — and at least the Leeds journey being...
  9. Smylers

    LNER New Fares Trial

    On the outbound portion of an Anytime Day Return from Paddington to Hayes & Harlington, I alighted at Ealing Broadway to perform a brief errand, then attempted to re-enter the station 5–10 minutes later. The ticket barriers didn't accept my ticket, and nor did the member of staff at the...
  10. Smylers

    Was the ITSO system ever meant to be rolled out across the entire network?

    How does that work when buying tickets for others, including children? Currently I often buy tickets online for me, my spouse, and our children (who don't have payment cards). I collect paper tickets from a machine, then when going through ticket barriers at, say, Leeds, I hand them out and each...
  11. Smylers

    Availability of accessible rail replacement coaches

    That's true ... but only if you accept that operators should do the least they can get away with under the law. An operator could still choose to ensure that wheelchair users are suitably catered for, even with an unclear law, or indeed no law at all. Apparently they don't, which is why a law...
  12. Smylers

    Northern Class 331: Construction/Introduction Updates

    On a 331 Ilkley–Bradford Forster Square this morning. Snazzy new information screen declaring that the next stop is Ben Rhydding ... well after we've passed Ben Rhydding and are on our way to Burley. (It changed just as we were approaching Burley.) The recorded announcements voice sounds both...
  13. Smylers

    Availability of accessible rail replacement coaches

    Hmmm, but the passenger's ticket is with the train operator; it's the TOC's responsibility to provide suitable transport. The passenger quite likely doesn't even know who the bus operator is. If the TOC contract a third party to provide something, and that third party provides exactly what's...
  14. Smylers

    Availability of accessible rail replacement coaches

    Presumably that would be against the train operator, rather than the contracted bus provider? Does PSVAR mention remedies or sanctions for breaking its rules?
  15. Smylers

    Availability of accessible rail replacement coaches

    I'm not sure that follows. When travelling on a train last month our five-year-old got a free activity pack, with wordsearches and the like in it. That is unquestionably free: the operator didn't have to provide it, and we wouldn't've had any valid complaint if they hadn't. The operator can...
  16. Smylers

    Availability of accessible rail replacement coaches

    Weirdly, in law a single bus could simultaneously be both a local service and not a local service at the same time. I'm a law-degree drop-out, but I think we were taught that each piece of legislation is independent (except where one piece explicitly refers to each other). Specifically, each...
  17. Smylers

    Availability of accessible rail replacement coaches

    On most public bus services the defined stops are so close together that there's only one plausible route they could take between any pair of stops; effectively the stops define the route. But where that isn't the case, I've encountered variation between drivers. For instance, around a decade...
  18. Smylers

    Ilkley–Leeds via Shipley

    Thanks, and for other folks' replies.
  19. Smylers

    Ilkley–Leeds via Shipley

    Is travelling via Shipley a permitted route for Ilkley–Leeds journeys? We wish to make a triangular journey: Ilkley–Bradford Forster Square (which calls through Shipley), then on to Leeds (passing back through Shipley), and finally back to Ilkley, all at peak times. So I was thinking of...
  20. Smylers

    Ticket for Ealing Broadway to Reading via Paddington

    Thanks for confirming that. I might complain to First Great Western. Yeah, that didn't sound at all believable. The conditions of carriage section 26 seems to apply here: That seems pretty clear that any ticket office should issue the refund. What makes you think different? Well...

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