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Certainly agree having just spend the last 2 weeks in Scotland. I can relate this sort of use of closed time to something in my industry. It turned out that in reality certain tasks being performed at a certain time were a result of usefulness rather than a necessity. Do you consider it...

If the railway is expected to make a yes or no decision on this (or anything) it will make the decision that favours itself. In this instance it will be that bikes are not allowed to be carried on rail replacement transport at all, ever. But that isn’t in the rules I hear you cry? No, and...

I wonder how many Thurso to Plockton tickets get sold?

Lots of variations over the years. One of them used to split at Nottingham and the rear portion went up the Robin Hood line, made it quicker to go that way to Whitwell than via Sheffield and Worksop at that time of day, and permitted due to direct train rule (somehow journey planners offered...

I wonder what it would be if the earth was flat. Definitely interesting that Thurso and Plockton are only 1 mile difference. That reminds me, can we have a Plockton Forum meal sometime?

Is this likely to be the shortest route perhaps?

You say confusion I say increased profit.

As was mentioned earlier in this thread, and others threads over the years this would be possible but would never ever ever be allowed (and I sort of understand why) and LNER would crack down hard on anyone trying to do it. They’re unhappy with the concept of split ticketing as it is, it reduces...

The fact that a government run company is using millions of pounds of tax payers money to invent money grabbing schemes to rinse the general public of as much money as they can then fabricating results to “prove” the trial (which can’t be proved as there is no measurable choice) is a success...

Almost certainly less than the figure they’re (rightly or wrongly) requesting here. If they can stand a criminal record for this and want to make a point they ought to consider it, but it’s more likely they’ll want to avoid that and may consider the requested fee worth it.

Neither Trainline nor Railcard WILL help you provide the evidence needed to prove this. There is very little doubt in my mind as to whether they CAN. They absolutely will be able to provide this information, it’s not in their interest to do so. They might have changed the way the data is...

Well done on getting the value requested. You’re a better person than I as they’d likely have had their gesture of goodwill thrown in their metaphorical face with a request to pay the contractually obliged compensation of the same value but I’m (often unnecessarily) petty about that sort of...

Some operators would direct you to the retailer for refund regardless of whether you returned to your origin. Most retailers would direct you to the operator for delay repay. This is imo more of a problem than the limbo you find yourself in in the first place. There ought to be clearer...

I can’t put a time on it but I failed to get the correct excess, likely 11 years ago. And it’s clearly still and issue. But why fix something which will result in reduced revenue. I can assure you if it had been excessing for a price lower than what it should it wouldn’t have managed now...

Ah, The Railway. The problem is, whether they’re in training or otherwise, the other people there that were beyond the training period also had no clue so it’s likely not part (or at best, not a significant part) of the training process. I’m fairly confident that LNER will happily refund the...

What they ought to do is very publicly talk about reducing unwanted announcements on trains and claim they’re going to do something about it. That’ll solve the problem.

No you haven’t. Not necessarily. You can buy tickets in 1 2 or 11 transactions to make up the tickets for a journey. Provided all the tickets have been purchased before you begin the journey and you’ve defined what the journey is before you start that journey then tickets do not have to be...

No you legitimately could not say this. You should define your journey and that be that. If your journey is A to C using 2 tickets that is your journey. To retrospectively decide that it was 2 journeys just to get money from the railway (tax payer in many cases) is not cricket. Continued...

In the interest of fairness there have been several scenarios on here and I’ve had it myself more than once where a TOC has approved a bunch of claims when things have been delayed processing to clear the backlog too. Northern have on 2 occasions paid out at the full 120+ minutes delay on...

Agreed, when there has been a deliberate attempt to evade the fare. I have some sympathy for what is likely to be a genuine mistake where an operator has then incorrectly tried to charge for many more journeys that do not apply, especially when they try it on well after the 6 months they’re...