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    Single Leg pricing for some journeys to/from King's Cross give passengers a better deal on fares

    Not true. On a Friday evening there’s no off peak restriction out of KGX whereas super off peak is only available from 18:15 onwards. Back when I used to mostly travel standard I appreciated the ability to jump on the first train on a Friday after I finished work (preferably one before the...
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    Single Leg pricing for some journeys to/from King's Cross give passengers a better deal on fares

    I’ve not been around much lately. Working on the south coast has meant I’ve not been on LNER as much this year and it’s a bit out of sight out of mind. But my initial thoughts on this are: Why make it a trial on limited routes? As mentioned before those boarding at Durham or Wakefield might not...
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    Long distance and toilet facilities

    Good question, I don't know the answer but it's possible that the reason they were next to each other rather than one end of each carriage is so they could share a tank.
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    Long distance and toilet facilities

    The mk 4 coaches did have two toilets per carriage in standard until GNER's Mallard refurb. I think in standard only the coach with the accessible toilet had one and I think first class only ever had one. The main difference was the toilets were both at the same end of the carriage whereas the...
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    LNER UFN

    I think I’ll leave it as although I think the UFN process can be improved I am happy in how quick it was dealt with.
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    LNER UFN

    Sorry 6 was a typo. I boarded the train on P4 and the 19:00 left on P5, but I see in my head the train popping up on the higher of the two departure boards by the escalator which is the one for P4. My advance was a little over £50, it was (in my mind) a bargain for an evening meal service...
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    LNER UFN

    Yeah the fact I couldn’t find a fare for £205 has confused me. He never looked at my advance ticket (I would have thought he should have at least looked at it as some passengers think an ‘advance’ is any ticket booked in advance and might have been valid). I boarded platform 4 and the actual...
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    LNER UFN

    A rather long account of my experience is here (as I wanted to try and explain things from my side): https://saveecrewards.co.uk/blog/unpaid-fare-notice In short - I got on the 19:30 (P4) [note: I mistakenly typed P6 when I posted this, but it was definitely P4] last Friday instead of the 19:00...
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    Metro article - LNER seat sensors?

    If you look at the LNER system it’s a bunch of glued on units to the existing sets (all sets have it, even the HSTs that originated from EMT). As they’re entirely wireless they run off batteries and communicate via Bluetooth. This means they use low power eInk displays like the kindle and the...
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    LNER Advance Fares

    On the LNER website I'm not seeing any KGX-HUL advances available even when changing in Doncaster. I'm not sure why the ones involving a Doncaster change are not showing up, it's only the Hull Trains operated services showing any advance availability. For KGX-LDS services that operate the same...
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    RailUK First Class Lounge Guide

    VTEC did something similar with the Great Northern Hotel in Peterborough. Does LNER still do this? The lack of promotion will probably mean it’s withdrawn due to lack of demand. I can see the same at Stoke.
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    New seat reservation displays on existing LNER trains

    It's a traffic light system, well I've seen red and green so far and amber is supposed to be there for seats that are currently free but reserved later but I've not seen that. I need to find out the plan for Azuma. As you know with the GWR IETs the sets have their own electronic reservation...
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    New seat reservation displays on existing LNER trains

    I'm trying to be cautiously optimistic. I hope it'll work well before it goes live but as (like most of you on this forum) I have no direct influence I can just give feedback if it doesn't appear to be working well either in testing or once it's gone live. You also have to remember paper...
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    New seat reservation displays on existing LNER trains

    Eventually the electronic reservations will be much better than paper. It should be possible for apps that show the actual occupation of the train (seats filled and actual reservations) so you know where to go in the train. It should allow you to reserve a genuinely unoccupied seat at short...
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    New LNER website

    Looks like it's working now, although I've not really looked at it extensively this morning but I did see the other ticket types offered
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    New LNER website

    Was it working on live before the marketing material was sent out though? Sometimes things work on pre-prod environments but not in live for various reasons. Of course it could just be bad luck and it worked in live when tested but then some bad data came through (remember that time when I was...
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    RailUK First Class Lounge Guide

    It looks like the front page hasn't been edited for a while. I'm pretty sure though that the Caledonian Sleeper only allows 1st class tickets into the lounge at Euston.
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    New LNER website

    It seems odd that 2017 there was a lot of decent sales (Hot Cakes offered quite a few weeks, there was the usual sales in January and other key times too) but towards the end of 2017 and into 2018 every promotional offer was targeted. Even when the promotional email has called it a sale it has...
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    New LNER website

    I knew VTWC had family tickets but I'd never really looked at them as they're no use for me. It appears that VTWC do their tickets properly (i.e. one family fare that's valid for a group of between 1-2 adults and 1-4 children rather than having a different ticket type for each possible...
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    New LNER website

    The new 'family' ticket has been promoted on social media. Can the website issue these properly? No it can't! Can LNER not test things properly before promoting them, it took me less than 10 minutes looking around to find out the issue. It only works correctly if you're travelling as one adult...

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