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  1. N

    Late trains with no explanations or apologies

    Yes, I commute so I regularly see this. You've missed the part where I said the individual was putting reservation tickets on the backs of seats for the next journey. Is this also something staff routinely do when they're travelling as passengers? This is what made me think the individual...
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    Late trains with no explanations or apologies

    EMT these days seems to be very hit or miss whether they bother to acknowledge delays or even stations. Example yesterday the train was 20 minutes late coming into London. The staff didn't acknowledge that or even tell us we were coming into the station. The doors also took their time opening...
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    UK Storms

    EMT advising not to travel to and from London http://www.eastmidlandstrains.co.uk/information/media/disruption-information/Amended-timetable-Monday-28th-October-because-of-severe-weather-warning/ From twitter there are a number of trees in kentish town, harpenden, st albans and radlett areas...
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    UK Storms

    Live departure boards not working, checked EMT's twitter. The line between bedford and London is shut until 12pm due to trees on the line. Trees are on the overhead power lines at St Albans. No alternative route from Leicester or Derby via Euston due to obstructions near London Euston.
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    UK Storms

    So EMT's severe weather timetable has the 0455 from Derby getting into London at 6:48. Wonder if that's a typo. Everything else before and after is stopping at Bedford. I can't imagine many will want to be stranded at Bedford station - so the 6:34 from Leeds which arrives in London at 10:16 is...
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    Letter from Prosecutions Department

    Has anyone every received one of these addressed to someone else but using your address? Was it easy to get the rail company to believe it wasn't you and nobody of that name lives at your address? I got one of these today from EMT, didn't realise until I'd opened and read it that it wasn't for...
  7. N

    Faulty season ticket replacement

    There is a legal obligation if the item is faulty which is the case here.
  8. N

    Buying season ticket in advance

    Thanks for the info. She told me I had to buy it on the 31st, which I knew was bunkum. So it made me doubt the rest of what she had to say. If you're changing from one season to another is that classed as new or renewal? For example if you have a monthly and want to buy an annual?
  9. N

    Buying season ticket in advance

    I tried to get an annual season ticket (EMT) starting on the 31st. I was refused by the woman at the till, saying that the system wouldn't let her. I currently have an existing season ticket that doesn't run out until next week. Not sure if it's just she doesn't know how or it is actually not...
  10. N

    Flooding and Weather Disruption (Nov 2012)

    There is flooding between Sheffield and Chesterfield at Stretton.
  11. N

    First will not take over West Coast from December

    Didn't I read something on here about it being against EU law for Virgin to carry on running the franchise in the interim? Don't the Govt have to go cap in hand to the EU and other interested parties to get some kind of exemption?
  12. N

    First will not take over West Coast from December

    Interesting article in the standard last night http://www.standard.co.uk/business/markets/anthony-hilton-tracking-down-the-real-rail-culprits-8203849.html
  13. N

    First win Intercity West Coast franchise

    Not been keeping up with all the tooing and froing but I was reading in the paper today that First Group's increase in passenger numbers of 15% is going to be down to reducing anytime tickets by 15%. This was attributed to the head honcho? Is this actually true? I had to read it several times -...
  14. N

    First win Intercity West Coast franchise

    Can't really stand the bearded one, the less of I see of him the better. However, good for him. There is something fishy about this. Knowing senior civil servants as I do, they're very good at drafting rules and procedures and then ignoring them. Also most of the one's I have the misfortune to...
  15. N

    Midland Mainline Electricification

    I'm torn about this. On the one hand I would like to get to London much faster than the current 1hr 30 mins during peak time. On the other hand I and a lot of other people are already worrying about how much the season ticket will go upto at the end of the year. Wondering if we would still be...
  16. N

    TOC delay communications

    The problem is that with EMT they seem to have more bad communicators than good communicatiors. Maybe I'm just unlucky with the trains I get but it's got so I'm surprised when someone comes on the tannoy to apologise for the delay and saying they're looking into it with the driver. I...
  17. N

    TOC delay communications

    Are there any rules governing communicating delays with passengers? I've noticed that EMT are particularly poor with onboard communications. So much so I do wonder if there are any staff on the trains at all. Today my train was 30 minutes late into my home station (left on time) - I presume from...
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    Union announces 6 strike dates for EMT drivers

    Is there going to be more striking after next week? I see someone at EMT had a brainwave first thing this morning put on 9 carriages and one less first class than usual. Not sure if it alleviated the Wellingborough/Bedford standing.
  19. N

    East Coast V East Midlands

    First class is likely to be fuller than usual on EMT due to the weekend upgrades of £9. Says it all about StP when the cheapest place in there is M&S.
  20. N

    Disabled woman: no assistance available from East Coast

    She's on five live now and has just said she didn't book disabled assistance on this particular occasion. Which appears to contradict the article.

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