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  1. M

    Confused about claiming a refund due to cancelled train

    Hello, I have a paper ticket from Parbold to Manchester Piccadilly today (first leg of 4 trains to Melton Mowbray). I was due to travel on the 1257 from Parbold but this has been cancelled and I've had to book a new ticket from Chorley (the original ticket states valid via Wigan only). I bought...
  2. M

    Elizabeth Line - Not calling at Tottneham Court Road

    Just boarded 0608 service at Heathrow T2 and an automated announcement is saying "Not calling at Tottenham Court Road due to a short notice change to the timetable"! What on earth is this all about as it doesn't make sense to me - can anyone shed any light? 1695707804 Update - well the train...
  3. M

    Manchester to Leeds Today (31/7/23)…

    I've been trying to get from Manchester Victoria to Leeds today. The situation at Victoria is 'beyond carnage' with nearly every single train cancelled and there is currently a huge mob of people hoping to get on a 3-car TPE (1130 Hull) that, whilst delayed, seems to be the only train for some...
  4. M

    Route validity question - Clapham Junction to Finsbury Park

    In a couple of weeks I need to travel from Clapham Junction to Finsbury Park using Oyster. The National Rail 'lookup' gives the obvious route changing at London Victoria for the Victoria Line. However I really dislike travelling on the Victoria Line mid-summer as it is usually like an oven. So...
  5. M

    Trivia: Examples of rail tickets that don't show destination

    Tonight's ticket from Heathrow T2 to Heathrow T4 on the Elizabeth Line. It doesn't state the destination but clearly states where you can't travel to. Is this unique?
  6. M

    Disputing Northern Delay Repay Claim

    Hello, I always use Avanti booking engine so that all of my e-tickets are then in one place. I booked an Anytime Day Single Senior Railcard (attached) Wilmslow-Parbold on 10th May to the following itinerary which is printed on the ticket. 16:36 from Wilmslow on Northern, 17:09 from Stockport on...
  7. M

    Technical question about lights on rear of train

    Hello, Not sure if this is the right thread... An single engineering unit has just passed through Manchester Victoria platform 3 showing three white lights to the rear (no red) - is this a slip up or is it allowed on a train like this?
  8. M

    Obligations of the Railway to Walk Up Customers

    Hello, I have today been 'dismissed' in no uncertain terms by the Customer Relations Dept at Northern. Complaining about a 3-hour gap in service last Monday between Wigan Wallgate and Parbold late evening I've been told that Northern holds no responsibility at all because I didn't have a ticket...
  9. M

    Discrepancies in our fares system

    Hello, I discovered only yesterday that Hertford North is 'enabled' for Oyster. I have a PAYG oyster card with Senior Railcard added. I made a journey this afternoon from Hertford North to Warren St, changing at Highbury & Islington. My Oyster has been charged £6.30. I've been buying tickets...
  10. M

    Signalling Problems North of Birmingham New Street

    Currently crawling along on the 1915 Birmingham New St to Glasgow; somewhere between New St and Sandwell & Dudley at the moment. The TM has reported "signalling problems over whole area due to concrete being thrown onto the track and damaging signalling equipment." If only I could get my hands...
  11. M

    GWR Booking Anomaly - Wigan to Manchester Piccadilly 7th April

    Can anyone shed light on this? I regularly use the GWR booking site and App for my e-tickets for frequent business journeys. Today I'm trying to book a Senior Railcard Off-Peak Single from Wigan Wallgate (1149) to Manchester Piccadilly (1236) for Thursday 7th April. On entering the details I'm...
  12. M

    TPE E-Ticket App Completely Stopped Working

    The TPE App has completely failed this week. With several bookings on my account I'm now having to dig out and print pdf copies to avoid the ignomy of being challenged by staff or Revenue Protection on board. I've exchanged phone calls and emails with TPE Customer Relations, they apologise a lot...
  13. M

    Odd behaviour TPE Ticket App - showing a ticket as 'Expired' when it wasn't

    I'm reporting an unusual occurrence on the TPE App this morning & I'm wondering if any others have encountered similar/same? I buy all of my many railway tickets through TPE and use the App to display the mostly barcoded tickets. Every now and then a ticket is set to 'Print at Station'...
  14. M

    Bishops Stortford to London Terminals Route Question

    This may seem obvious but after reading the Prosecutions threads I want to be sure of my ground. I have an Anytime Day Single, Bishops Stortford to London Terminals which is marked "Valid via any permitted route". As I want to go to Euston can I take the Victoria line from Tottenham Hale to save...
  15. M

    Routeing advice

    My son, home for the weekend, has the return portion of an Off-Peak Return Cardiff Central to Altrincham, which was supplied by his company. He wants to return direct to Cardiff Central from home (Parbold or Wigan stations) either tomorrow or Monday. We assume that he should join the route at...
  16. M

    Inaccurate Automated Station Announcements

    Waiting for a Crewe-bound train at Wigan North Western just now, I noticed that the automated platform announcement for another Avanti (northbound) train referring to Coach G as "1st class unreserved seating" - unless I'm mistaken this is no longer accurate is it?
  17. M

    Wigan North Western to Leeds via Manchester Piccadilly - available 1st fare

    Not the end of the world but this journey is possible frequently throughout the day using Transpennine Express changing at Mcr Piccadilly and therefore 1st class is available the whole journey. Searching for tickets (I usually use Virgin WC website) there is no 1st class fare available - means I...
  18. M

    London to East Grinstead 1st class fares

    Hello, Forgive me if this has been asked before.... I'm new round here.... Can anyone comment on why a 1st Anytime Day Single from London Victoria to East Grinstead is £16.30 whilst the same ticket from East Grinstead to Victoria is only £15.90? Many thanks, Mike

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