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Are TOCs meant to respect minimum connection times when there’s a platform alteration? The alterations aren’t their fault, but they can decide when to dispatch trains. GTR will frequently ignore the 5 minute time at Finsbury Park and then blame passengers for missing the train from the revised...

I ordered an annual season ticket from GWR to allow me to get a Gold Card. I used the GWR website out of habit (I prefer the mixing deck) even though it's a Hatton to Lapworth ticket. It arrived on a normal, grey, ticket with just 'Season' written on it. I checked with a TfL staff member if...

If somebody only wanted the off peak Oyster discount in London (or other rail), can they simply buy an annual season ticket for somewhere within the gold card zone with no intention of actually doing that journey?

As a last hurrah of my Railcard before I'm no longer eligible for one I'd like to take advantage of one of the cheaper berths on a sleeper train. Let's say my Railcard has a valid until date of 1 September. If I use it for a Sleeper service which leaves at 10pm on the 1st and arrives at my...

As many of you, I like the occasional railway journey, and every now and then I treat myself to first class. But right now I don't have a specific destination in mind, I'd just like to try some of the best first class services in Europe. So in your opinion, what is it? It might even be in the...

and preferably with an online shop too. I want to get some rail/transport related souvenirs, and I'd like it to be branded to real networks rather than just a train model in a made up livery (for example). I know there's the London Transport Museum selling lots of branded stuff...

Since the company operating the trains is often legally different to their parent, but still owned by them, do their staff still benefit from staff travel? For example, GWR is run by First Greater Western Ltd. The in turn is owned by First Group. So do First Group (head office, not...

Apologies if this is covered elsewhere, a quick search brought nothing up. With the likes of Real Time Trains, National Rail, TOC information and Citymapper etc. all now available with live updates for the many of us with smartphones or internet access before starting a journey, we can see if...

This is about Southern services from Gatwick Airport. I got there at about 8pm on Tuesday. With a 16-25 railcard I can buy an off-peak day return from the machine for £10.25. There's no option for an off-peak single which matches up with what's on brfares.com. The cheapest one way option...

Hello I travel often on Virgin Trains. Probably twice a month and usually on off peak tickets. Recently I applied for a refund for an unused ticket. I had passed through the barrier intending to travel before being allowed back through 'landside' after a phonecall saying I wasn't needed at...