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  1. R

    Delay Repay - when?

    There are sites such as Realtime Trains and OpenTraintimes that do this. The former would appear to agree with Virgin though: https://www.realtimetrains.co.uk/train/P58485/2019/09/14
  2. R

    Southeastern knowingly selling invalid tickets

    Many passengers will also regard LNER as a route rather than an operator. Occasional travellers often neither know or care who runs the trains and are often penalised as a result.
  3. R

    Super Off-Peak validity early Monday morning

    My question was: ...which elicited the previous answer (after a while). Subsequent posts directed them to the NRE page but they have not had a reply.
  4. R

    Super Off-Peak validity early Monday morning

    I raised the issue with GN's Twitter team, asking that they pass it on to ge it sorted out. The response was: So it's a bit more than a software error.
  5. R

    London - Stevenage route validity

    The GN Twitter Team have also stated that the Hertford Walk is permitted: https://twitter.com/GNRailUK/status/1070650466088955905
  6. R

    Stevenage - London fares now less "Easier" than ever

    Hadn't noticed that! Pretty sure L4 (on the Smart version) is the old Off Peak restriction.
  7. R

    Stevenage - London fares now less "Easier" than ever

    New LNER announcement? "Off-Peak tickets ARE valid for travel on this service EXCEPT for the ones that are only valid on LNER trains." :lol:
  8. R

    Stevenage - London fares now less "Easier" than ever

    Thanks for all the replies. Bear in mind that the "Weekday Super Off Peak" only appeared this week alongside the beneficial removal of evening restriction on the Off Peak. For just 50p less it doesn't seem worth the hassle. I doubt most occasional day-trippers are aware of the LNER fares (or...
  9. R

    Stevenage - London fares now less "Easier" than ever

    There has been talk of an "Easier Fares" initiative to reduce the complexity of ticketing and give the travelling public a reasonable shot at getting the best fare for their intended journey. However, things seem to be getting increasingly muddled. Taking the example in the title the following...
  10. R

    GN to Liverpool Street using London Terminals ticket

    A couple of weeks ago it was noticed that National Rail was showing tickets (specifically seasons) from Great Northern stations to London Terminals had become valid to Liverpool Street. A couple of us mentioned this to the GN Twitter Team half expecting to hear that it was a mistake but, to...
  11. R

    Passenger not allowed on station

    Now he won't let her out. How can this still be happening? Twitter thread
  12. R

    Passenger not allowed on station

    Sorry, had to share this one with you as I find it incredible! Appeared on the GN Twitter feed around 15:50 today: Passenger: The member of staff at New Barnet station, [name redacted], is refusing to let me in the station. I have a season ticket London terminals to Oakham via any permitted...
  13. R

    Obligations of a TOC when last train is missed?

    Thanks for the prompt reply. Although the 21:05 was not the last train from Hertford to Stevenage it was the last one that would get the passenger to Lincoln the same day as per booked itenerary. Catchign the 23:05 would just leave them stranded in Stevenage overnight. Presumably tickets are...
  14. R

    Obligations of a TOC when last train is missed?

    I was just having a look at Twitter and a thread there left me wondering what the actual obligations of a TOC are to ensure a passenger can complete their journey. Passenger was travelling Hertford North to Lincoln leaving at 21:05 to connect with the 21:56 Stevenage to Newark. Train was...
  15. R

    Travelling after losing wallet

    Or just keep one of your cards in your phone case or somewhere else other than your wallet.
  16. R

    Carnet Validity on LNER

    Thanks for the updates (including the Twitter thread). It will be interesting to see where they got the "GN Only" opinion from. It hadn't occurred to me that there's no GN desk at King's Cross!
  17. R

    Carnet Validity on LNER

    That seems logical, but https://twitter.com/GNRailUK/status/1039461097823191040 shows that there is some room for doubt. There's also this comment from GN : If you purchased this at the Great Northern desk at Kings Cross I imagine its restricted to Great Northern services. which seems to imply...
  18. R

    Carnet Validity on LNER

    Is a Peak Carnet from Letchworth to King's Cross valid for a change at Stevenage onto an LNER service? GTR Twitter are saying "no" but BRFares is saying the ticket has no restrictions. An off-peak Carnet does appear to have a "GN Only" restriction. Is there a definitive source for such information?
  19. R

    London Terminals - has something changed?

    Twitter is full of this today. LU staff are not accepting London Terminals tickets from King's X to Moorgate on the basis that they are 'No longer valid from 4th September'. I don't think it's related to the London Thameslink confusion due to the use of the phrase 'no longer'.
  20. R

    Can I use Tramlink?

    Yes, I agree that it's not at all obvious; either what it means or how to buy the extra ticket.

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