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Hi Guys.I have asked the following question on the Twitter pages of X/C,Transpennine Express,VTEC and Virgin Trains.... "If I change my STD advance ticket to 1st class advance for exact same train,do I need to also pay a extra £10 admin fee?" All the Atoc''s said yes,except VTEC.I read the fares...

Hi,guys. Just a wee query regarding the Group Save product that Scotrail sell. The website says it is available on all routes from Glasgow to Edinburgh .It is also available from intermediate stops eg Croy or Bellshill .However it is not available from Motherwell. I assumed all routes also...

Hi guys.Can anyone confirm a couple of questions regarding the sleeper.From the information I can find it appears all staff travel is prohibited in the seated coach.However can I buy a privilege 75% discounted standard single with a seat reservation? Regarding child dependants,do they get a...

Hi.I have non safeguarded staff privilege cards.I am aware that I get a 75% discount on walk up tickets.I also have 2 children over 16.They are still in education,therefore they still have their cards, which although they are now adults it still has child dependant printed on them.My son wants...

A passenger asked the following question on Scotrail Facebook page.He stated he has a monthly season ticket from Motherwell to Hillington West.On his return journey he boards the 16:40 Virgin Trains departure from Central to Motherwell.He has been doing this for years.However the guard has told...

Hi Guys...I bought a standard single ticket from trainline.I need to change the date of the ticket.However I want to travel a day earlier.Can I go to my local booking office and simply pay a change of journey fee of £10 ?

Hi guys. Is there such a thing as a spot refund on a daily ticket? If a situation occurred at a station were your train was cancelled or disrupted in such a way that you couldn't wait for the next service, could you go to the local booking office and get a refund, regardless were the ticket was...

Hi.Appoligies for bringing up the topic of Advance tickets which is probably been covered loads of times already.Is it possible to change/excess a Advance ticket to a Standard (any permitted) single? I believe the manual states you cant excess to a any permitted single and then travel on another...