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  1. M

    Customer Service Staff FCC

    My friend did get offered a position with them. She actually did attend drama school so to be honest it did definitely work in her favour as hearing some of the tasks you can't help but think it seems a bit MUCH for a job but there you go, and one of the girls she became friends with on facebook...
  2. M

    Customer Service Staff FCC

    you will do a 19 question customer service question where you have to rate the answers on a scale of 1 -4 (1 being highest) you have 40 minutes to do this then you are sat opposite a partner and one of you plays the customer and one the staff in a role play scenario (you are given instructions...

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