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  1. Starmill

    Transport for Wales Cardiff Central - Cheltenham Spa

    Hello all I couldn't see this under discussion anywhere else. Please can someone point me towards it if so? The paper timetable leaflet for the TfW Maesteg - Cheltenham Spa group of services expired yesterday. I don't think there's any replacement online but if there is please can someone...
  2. Starmill

    Chiltern use station toilet mirror for "revenue protection"

    The title says it all really. Personally I'd be totally mortified if my customer toilets had something like this on the mirror: The words printed onto the mirror are "Are you looking at a fare dodger?" o_O o_O o_O o_O o_O https://twitter.com/chilternrailway/status/1765733081057468805...
  3. Starmill

    What expecations of privacy should apply to persons working in a public-facing role?

    Moderator note: Split from https://www.railforums.co.uk/threads/wheelchair-user-unable-to-board-azuma-in-reverse-configuration-at-kings-cross.257877/ It's genuinely bizarre to be fussy about simply being on camera while in a public place.
  4. Starmill

    Could Transport Scotland guarantee that LNER Scottish services run during industrial action?

    Moderator note: Split from https://www.railforums.co.uk/threads/scotrail-hsts-4-years-in.239365 One of the most useful things Transport Scotland could do for capacity in summer would be agree a special deal with LNER that their services to Aberdeen and Inverness would run as booked during ASLEF...
  5. Starmill

    No evening services from Annan and Gretna Green today

    ScotRail have cancelled the evening services between Dumfries and Carlisle today citing "industrial action at another operator". No replacement bus operation has been advertised, can anyone confirm if any road transport is being provided to customers with pre-booked tickets...
  6. Starmill

    Northern admit 15% of Penalty Fares incorrect on grounds of ticket machine faults

    Quite a statistic from the recent reporting in the Yorkshire Post that 15% of Northern's Penalty Fares are issued to passengers who couldn't use a ticket vending machine due to a fault. Given Northern say that conductors and revenue protection staff are equipped with up-to-the-quarter-hour...
  7. Starmill

    Evolyn to investigate cross-Channel rail services (clarified to not include Mobico)

    Mobico, the new name for the company which operates National Express coaches in the UK (and other transport interests) are reported to be in talks with one of their investors, the Cosmen family, to start train services between London and Paris. National Express owner plots Eurostar rival -...
  8. Starmill

    Which? criticises inadequate protection in law for international rail passengers in the UK and Europe

    https://www.theguardian.com/money/2023/jun/22/compensation-has-been-as-hellish-as-our-eurostar-trip I couldn't agree more with that statement personally. It's true both that the existing PRO are not at all adequate by comparison with the rules for air passengers, and also that, contemptibly...
  9. Starmill

    Avanti West Coast: partial ticket acceptance not advertised

    Following this thread last year https://www.railforums.co.uk/threads/first-class-tpe-advance-not-valid-in-avanti-1st-due-to-disruption.231467 I've been passed a copy of the internal briefing at Avanti West Coast on ticket acceptance. Where ticket acceptance is in place due to disruption...
  10. Starmill

    Northern ask travellers not to view adult content on trains

    https://www.warringtonguardian.co.uk/news/23452369.northern-warning-view-nsfw-content-trains I confess to not really being sure why this has to be said. The press release genuinely leads with the expression "wait till you get home" in the headline. Wait for what o_O
  11. Starmill

    RHS Garden Buses

    The RHS Bridgewater bus is returning shortly: This time it will run on weekdays as well as weekends and from the city centre. Diamond Bus North West appear to be the operator. The Garden are currently offering a 30% discount to car-free arrivals which I think is particularly impressive. The...
  12. Starmill

    ORR accuses TPE of abusing Network Code, changes reporting process

    The Office of Rail and Road (ORR) have at long last acknowledged that TransPennine Express are misusing 'p-coding' to withdraw train services the evening before they're due to run. I'm actually fairly surprised at how far they've been willing to go on the record...
  13. Starmill

    Poor quality passenger rail service increases demand for private car purchases

    Research by car sales platform Auto Trader suggests that the poor quality of the rail service since the pandemic has been feeding through to increased demand for private car access. Reporting by the Financial Times: https://on.ft.com/3jR3N5z
  14. Starmill

    Through services between Kent (inc. Medway) and Gatwick Airport

    Following on from previous discussion: My own take on this is would be that there's a clear market opportunity for more through services to Gatwick Airport from the east, given it's such an enormous traffic generator. However, the practical reality of accommodating a second service which...
  15. Starmill

    LNER strike timetables

    These were posted this afternoon: https://www.lner.co.uk/travel-information/Industrial-action/ To summarise strike days: One train per hour between London and Edinburgh One train per hour between London and Leeds Last service from Edinburgh to London 1230 with other last end to end services...
  16. Starmill

    Avanti West Coast cancel last service for 'Off Peak' tickets from London to Manchester

    Times journalist Hannah Al-Othman was refused boarding this afternoon at London Euston to the 1520 service to Manchester Piccadilly among many other customers: However, it sounds like after arguing her case, she was permitted to travel. She's not exactly correct about the cause of the...
  17. Starmill

    Services between Wigan and Bolton today 12/12/21

    Today there's a significant shortage of train crew affecting Manchester and some other other parts of the North West of England. The information that most trains would be cancelled on some routes was put out yesterday. Today it reads as follows...
  18. Starmill

    How could the Copy Pit line be upgraded?

    Mod Note: Posts #1 - #4 originally in this thread. Because you can't upgrade a route purely to provide diversionary capability, but you can do if there's potential for the development or enhancement of a permanent service. There is no scope for upgrading the S&C or Bentham lines in the...
  19. Starmill

    Stagecoach industrial action across the UK

    https://www.bbc.co.uk/news/uk-england-derbyshire-58763446.amp
  20. Starmill

    Customer advice journey to Thurso with bicycle (24/05/21)

    Good afternoon A friend is travelling with an Anytime Day Single from Lockerbie to Thurso, and a bicycle reservation at 1116 from Perth to Inverness and also at 1400 from Inverness to Thurso. They say they are currently at Kingussie where it's not clear if or how their train will be proceeding...

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