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Also going to be working from home for a while. I’ve changed banks since I purchased my annual ticket last November, will I be able to get a cheque or the refund to my new bank account? Mine’s with SouthEastern

Yesterday my daughter received her response from IPFAS. It was a long letter - five paragraphs. The first four outlined all the reasons why the PFN was correctly issued. The final paragraph then begins with the words "With that in mind, I am pleased to inform you that your appeal has been...

Thank you to Mr Hunter, this is indeed a positive sign, although my daughter is still awaiting a response from IRCAS.

Very well put and explains exactly how I used to buy tickets in the 'old days',... "Can I have a return to London please?" Totally agree that most passengers at Bromley South / East Croydon would assume that included Farringdon, which has an EC1 postcode. Thanks to everyone who's responded to...

Then congratulations, you have successfully been assimilated:roll:

RJ, I think you do an excellent job as Devil's Advocate:twisted: In my daughters defence, we live in a part of London with lots of local railway stations serving different lines into London. We would choose one station if going to say London Bridge and Charing Cross, another if going to...

Exactly, in order to find out this information, you need an internet connection and to know how to use Google. You and I are ok with that, but is everyone (my mother for example would have a clue)? And would you have 'known' all of those stations were London Terminals without reading that...

My daughter is 18, but looks about 12,...not sure that counts though! Your comment that "it happens a lot at Farringdon" is one of my main gripes over this. Very few London commuters would be able to name which central London stations are considered "London Terminals". The information is not...

No, most definitely, clearly a "9", in any case her train could not have arrived to Farringdon by "08:40". Re: The lack of discretion shown. I appreciate it is down to the revenue inspector to choose to show discretion or not. However, I believe each train company has guidelines regarding...

Thanks for all the responses so far and glad that in general people feel it is worth her appealing. I don't know if it's relevant, but I've just been checking the PFN now and find the following anomolies,... Time of incident is clearly filled in as "08:90",... I believe he intended to...

1) I know it's not X Factor, but I thought mentioning her work with a children's charity might help:) 2) Probably correct, see my amendment regarding last summer! 3) My daughter is very shy and didn't enter into an argument with the inspector (she ain't no loud mouthed chav!:D) She phoned...

Thanks for the reply. She bought the ticket at the TVM at Shortlands station to London Terminals (not specifically Farringdon). I agree about the opaqueness of London Terminals. --- old post above --- --- new post below --- I should add that she worked as an intern at the Children's Society...

My daughter had the unpleasant experience of receiving a Penalty Fare Notice last week. I believe this was very harshly given and think she should appeal, but am I right? Please see her letter below. I'd be interested to hear whether you agree she should appeal or not and also any pointers...