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  1. Mike11

    Guard's ticket machine not working

    Could be a number of things: Ran out of tickets Connectivity Batteries died No change (easier to say machines not working
  2. Mike11

    Assessment dress code

    Smart casual. It can be a long gruelling day so you need to be comfortable. I got the job wearing smart casual to assessment so it won’t make a difference about wether you get the job or not. If you make it to interview then definitely wear suit and tie and polish your shoes lol
  3. Mike11

    Guard (SWT)

    At BMH we have staff taxis 1 in the morning and 1 late at night. All depots vary!!
  4. Mike11

    Bournemouth Drivers

    Yes it is mate and it's usually called the halfords side.
  5. Mike11

    Guard (SWT)

    It's amazing mate and welcome on board. It can depend on which depot you are at but when you start ask the other guards/drivers at your depot. At my depot the do do staff taxis but they are very early in the morning and very late at night.
  6. Mike11

    Door system fault?

    It means the train has gone into default mode (safety mode). It can depend on the stock but on a 444 only the front 3 coaches will open as 3 coaches would fit on every station on our network. The announcement is automated due to default.
  7. Mike11

    Bournemouth Drivers

    In the train crew messroom. Shared with guards!!
  8. Mike11

    Poor customer service SWT

    Staff DONT hide they are trying to find information to pass to our passengers. Also the help points centre is not based in India!!!
  9. Mike11

    Swt commercial guard

    Its 35-36k, even more if u work free days and its 5% commission on all tickets sold.
  10. Mike11

    Swt commercial guard

    All depends on which depot ur at. I'm at BMH and earliest start is 4am and latest finish is 0330am. Hours can range from 6hrs-10hrs a day but can vary. It's an amazing job BUT can be very tiring!!! Weymouth's earliest start time is 5am and latest finish around midnight and u will only work on...
  11. Mike11

    Trainee Guard

    I'm a commercial guard for SWT so I can tell you abit. Training will take place at Basingstoke on a Mon - Fri, 9-5 basis and that does NOT include travel. Training will last for about 8-12 weeks. Lunch is not included. Need anymore info just ask. Congratulations by the way it's a great job.
  12. Mike11

    SWT training centre?

    No just moved to a bigger building that's all!!
  13. Mike11

    South west interview

    Alright mate, ring recruitment as I got told 7-10 days but I rang them on day 10, 12 & again on the 14th day and told me I got the job. So ring them every couple of days and it looks good as it shows you really want it too!!!
  14. Mike11

    Station announcer C03 - job description.

    I'm the manager at SWT and your no longer invited to assessment!!!! Only kidding!!! Why don't you got to the station and speak to the current CO3 and ask them questions and ask to speak to the manager about the station. I did this when I first started and got the job!! Don't worry about the...
  15. Mike11

    interview with south west

    No they don't bud as there's a waiting list which is 6 years plus. Internal staff can apply but we have also got to wait in the waiting list. Try phoning SWT recruitment and ask about it. If you don't ask you don't get lol and you got nothing to lose!!
  16. Mike11

    interview with south west

    Alright mate they will either phone you or send you a letter. Normally interview will be 2 weeks from when you get letter but can vary. What location have you gone for?
  17. Mike11

    South west trains guard pay query

    I'm commercial and I'm passed out as guard BUT still need to learn all my routes and do my commercial course for tickets. Training will last for about 16 weeks which is based at Basingstoke. When do u start ur training?
  18. Mike11

    South west trains guard pay query

    Yes mate Iam. I'm based at bournemouth. Where are you based at? Are you still at the training school?
  19. Mike11

    South west trains guard pay query

    You will get your normal salary ONCE you pass out as a guard after passing all assessments,rules and after doing your route knowledge you will then get full salary. You will need to pass all exams 1 by 1 as a fail means no job. I hope this helps I'm on my routes now so if u need anything just pm...
  20. Mike11

    South West Trains Job Application.

    Hi Steph, Applications can sometimes takes months to be processed. Also if they are different locations then that may be why too, also depends how quick they need people!!! Hope this helps and never give up!!!

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