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    Southern Delay Repay System

    I was told by Southern that the 6:27 from East Croydon to Tonbridge via Redhill is not recorded on their system although its recorded on National Rail web site. So when making delay repay it gets declined. If I miss the 6:52 from Redhill to Tonbridge then I have to wait until 7:23 for the next...
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    Virgin East Coast

    Hi Purchase a STD Off-Peak Return ticket £172.50 to travel from Kings Cross to Wakefield Westgate. Took the 6:30 train from Kings Cross. I was stopped by ticket inspector who said I was only allowed to use this ticket after 8:30. She charged me an extra £71.50. Virgin East Coast train web...
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    Stranded

    On April 24 Southern train decided to cancel the 23:39 train from Watford Junction to east Croydon. There was only a guy from Midland trains and he advised to catch the 23:59 to Euston and change. By the time I got to Euston the Victoria line was shut. I end up taking the northern line to...
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    Delay Refund - TFL

    I travel from East Croydon to Watford Junction and have purchased a zone 1-9 +Watford junction on my oyster card. If I am delayed on the underground, is it just the underground part of the journey that they have to refund or the complete journey? Dr
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    Funny story

    About a month after winning my court case with TFL I received a phone from Hays asking if I was interested in taking a contract role with TFL. My contract was coming to an end so I said yes I was interested. They told me it would be an initial phone interview and then a face to face interview. I...
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    Can ticket inspectors accuse you?

    Can ticket inspectors accuse you of not having a valid ticket? I thought if they were not sure they would take your details and then send you a letter to say whether it was valid or not. If they were sure they would issue you a PFN? Is this correct? Dr
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    now you see it now you don't

    I went to Finchley and frognal and asked to print out a oyster usage statement. It shows 2x Tram £1.45 entries for exactly the same time. I was told to call oyster and they said they couldn't see the entries and therefore could not do anything. Two days later I went to east croydon station and...
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    Confiscated rail-only season ticket used on bus

    Last year I was stopped on a bus with a railcard and the ticket inspector confiscated my ticket. I have emails from TFL stating that the ticket inspector should not have removed my ticket. It is now going to court and TFL have stated in their defense that I was issued a receipt for the ticket...

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