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    Avanti reduced timetable – passenger experiences

    Live in London, looking to travel to visit parents in central Scotland in six weeks’ time. Stopping at in-laws so searched for a return from Birmingham. Travelling on Friday and back on Monday so able to book advance tickets (result!). No tickets available for weekend. Quickest journey is 4 1/2...
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    Scotrail, Abellio and April

    Interesting reading about the Glasgow - Ayr service. I’m someone who lives in London, having left Glasgow 25 years ago. However, my parents live in Prestwick so I am a regular visitor to Ayrshire and use the train. I visited last weekend and still found the frequency and speed of the Glasgow -...
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    Seatfrog & Avanti - October 2021

    Thanks - I had a look at these threads but they didn’t cover my query, which is whether it’s unusual for Seatfrog not to have upgrade options on Avanti only four days before travel.
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    Seatfrog & Avanti - October 2021

    Hello everyone. A newbie question so apologies if the answer is obvious! I’m travelling to Liverpool from Euston on Saturday (23 October). I’ve booked two standard tickets and was hoping to use Seatfrog to bid for an upgrade; I haven’t used Seatfrog before. However, I cannot appear to bid on...
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    Major Delays following 2 Broken trains near Berwick/broken down train near York 01/10

    Perhaps a stupid question but if the delays are VTEC on VTEC, will they need to worrry about fines? And ECML delays likely to affect other TOCs? (The obvious would be Great Northern but can they run on their own lines?
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    Major Delays following 2 Broken trains near Berwick/broken down train near York 01/10

    One of the biggest problems appears to be with what they're doing with people on board - my partner is now on a non-stopping to KX (which is good) but they have no catering and aren't even giving out water. Eight and a half hours on a train without any access to water (let alone food) is simply...
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    Major Delays following 2 Broken trains near Berwick/broken down train near York 01/10

    That's the service I was referring to. Latest is that everyone has been turfed out at York. Looking at the photo I've been sent, the station is (unsurprisingly) heaving and there is nobody around to ask for assistance. No-one is being told how they will get to London tonight or what VTEC will be...
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    Major Delays following 2 Broken trains near Berwick/broken down train near York 01/10

    My fiancé has been on his stag do in London and they were booked on the 1500 from Edinburgh to KX. They haven't even reached York yet. He gave up trying to make it home tonight (we live in Sussex) and is staying with friends in London. Worst of all is that the catering was shut from Edinburgh...
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    Rail Travel Vouchers to be replaced by cash refunds/compensation.

    The bigger issue is the disproportionate length of delay required (for some journeys) before there is any entitlement to even a partial refund. I commute on southeastern from SE London at least a few times a week. My journey should take about 20 minutes (it used to be under 20 minutes but...

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