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Cheers :) thanks. I've asked the question so let's see what they say.

Hi, I have a question about Delay Repay eligibility. I was travelling on a VTEC service from London to Edinburgh on the return portion of my off-peak ticket and the service was delayed. I was quite tired and decided to break my journey at Edinburgh and continue on a local ScotRail service...

Hey TimboM! I was on the lowland sleeper last night going north! I woke up about 3ish and noticed there was complete silence which, for anyone who's been on the sleeper (even when stationary), isn't usual. I decided to check maps on my phone to see where we were ...Birmingham International when...

Hey guys, Morning Sitting on a Dundee - Glasgow Central train in the last week of the Queen Street tunnel closure. Can anyone tell me why does all the trains Aberdeen/Dundee to and from Glasgow Central always stop at Cumbernauld and pick up a DB Schecker guy before the train goes to...

I travelled on the INV-EUS sleeper last night (04/07) and something intrigued me! I wasn't able to sleep early in the morning so decided to get some fresh air and as we were going round a corner...we weren't formed of the usual long train but just the section I was in at Inverness. A week or...

I already knew that about those they're First Group right? Also, National Rail even has an address there

Hi, Out of curiosity I was wondering if anyone knew the answer as to why multiple train companies seem to have Plymouth as their delay repay address ? Is this an outsourcing company or do they just love Plymouth? VTEC, GWR, TP Express and others all have a Plymouth address on their...

Hi Yorkie! I'm the same, I have never had it retained however in this case it was, who knows as to the reason! I use thetrainline.com just because that's who I've always used to be honest, never seen the hassle of having multiple accounts with different operators. I will ensure that I...

Hi folks! Looking for some advice here I travelled from Dundee - London KX recently with VTEC and unfortunately on both my outward and return journeys my train was delayed by a particularly galling amount of time. I am aware of the delay repay scheme offered however they request sight...

Oh! Okay, I did think they looked a bit different so thanks for clearing that up :) I don't think I've ever seen them be used to be honest , I've only ever seen the tickets be read by hand, can they be swiped by ticket machines too? Learn something new every day!

Hey! So this has been bothering me for some time, why do some tickets now have QR codes printed on the top left hand corners where the ticket type used to be? Seen these when collecting tickets at a VTEC machine or issued by a VTEC kiosk? If anyone knows and could tell me it would be...