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    Northern only tickets on TPE when train is cancelled

    TPE don't even apply 28.2 correctly. The same gripper - who seems to have a particular attitude problem - stopped us boarding the 20:30 LDS to NLW a few weeks ago. We were booked on the 19:43 LDS to NLW Northern (cancelled) and he said it wasn't the last service to NLW so could only offer us...
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    Northern only tickets on TPE when train is cancelled

    Exactly right. In my carriage, at least 7 other people were charged extra, which must be a great money spinner. How many of them will complain about it though? Thanks @Watershed I'll be submitting the complaint online tonight. I am still awaiting a response to a previous complaint I sent to TPE...
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    Northern only tickets on TPE when train is cancelled

    Exactly, we are funding this nonsense. However, Northern have always been friendlier and more accepting. TPE on the other hand are a law unto themselves....
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    Northern only tickets on TPE when train is cancelled

    I had 2 return tickets today from York to Leeds (Northern only Off-Peak return) and 2 more for Leeds to Newton-le-Willows (also Northern only, Anytime Short Return). We got on the 17:23 from York to Blackpool North to connect with the 18:42 Northern at Leeds going to Newton-le-Willows. After 20...
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    LNER "sale" on Facebook

    I have got an email from them, with a link. This is it here
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    Special Offers Discussion

    There are definitely Saturday tickets available from York to Edinburgh and vice versa too as booked return trips on the 14th of March and 18th of April.
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    Delay repay with split tickets

    Thanks for the advice. Decided to email Northern and have explained the whole sorry saga to them with all ticket photos and have added wording that I wish this to be considered as a delay repay claim. No doubt I will hear from them before next Christmas :lol:
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    Delay repay with split tickets

    Thank you for your reply. The tickets were cheaper as she has a disabled persons railcard, I should have added this to make it clearer. However, to clarify other points. 1) The tickets are definitely Northern only from Earlestown to Manchester Stations. The price, after a railcard discount, was...
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    Delay repay with split tickets

    My partner had to travel from Earlestown to York today and so I decided to buy split tickets for her from Earlestown to Manchester then Manchester to York using Rail Europe, the former being Northern only. Unfortunately, the 1001 she was due to get was cancelled, along with the TPE connection at...
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    Did you buy anything from Collectors Corner?

    Indeed, this local press article speaks about it:
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    Special Offers Discussion

    I did it via the app, so not really unfortunately. Here is a screenshot showing it though:
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    Special Offers Discussion

    Seems Trainpal are doing another new user offer, this time its £5 off a fare of £20 or over. The offer started on the 8th and seems to finish on the 14th.
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    York to Wakefield via Harrogate

    I got a letter in the post today from Northern which came with 2 Northern return vouchers and an apology. Thanks for all the help :) Next question for me is, would these be valid for a trip from York to Carlisle via Settle (on Northern trains of course)
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    Special Offers Discussion

    I just tried it now for an advance journey to London Kings Cross. It does offer me 2 advance singles as these are the cheapest option. I must admit, until now though, I had only used it for walk on fares to get the discount with the voucher. When I tried it yesterday, it offered the £5...
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    Special Offers Discussion

    1. I notice that, as of yesterday, they offer new users a voucher for £5 off a £20 spend 2 and 3. I've not managed to get it to work with separate tickets or journeys yet, having used the app several times. There might be a way but, unless it suggests splitting tickets, it seemed impossible to me.
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    York to Wakefield via Harrogate

    I have received a reply back, via email, on Monday from Northern. The gist of which is that they're sorry and apologise and will investigate that member of staff. However, no recompense at all, which is disappointing. Is it likely they will send "a gesture of goodwill" later on via post?
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    Special Offers Discussion

    It was as of Thursday. I used it the other day with the code MAKER, though that was with a new account. There also seem to be vouchers being added to new accounts soon after purchasing a ticket too.
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    York to Wakefield via Harrogate

    I should actually have done that looking back. There's a chance the guard may have relented and not charged anything anyway, but I got anxious despite being 95% sure I was in the right. Thanks for the advice :)
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    York to Wakefield via Harrogate

    Thanks for that. I've emailed Northern and been told to expect a reply within 20 working days. I will update this thread with their response....
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    York to Wakefield via Harrogate

    Thanks for the confirmation. I intended to travel via Harrogate but the train manager on the 12:11 service said this ticket would not be valid on the service when I asked him to check before boarding. One member of staff at York ticket office thought it would be, three others thought it wouldn't...

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