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Please provide proof of this claim.

I can imagine it's not for want of trying on Northern's behalf.

LNER currently have 42 Coaches working to get passengers moving at the following stations: Darlington, York, Doncaster, Wakefield, Newcastle, Leeds. I do find the 'this doesn't happen in other countries' argument so tedious. Each country will have their own problems and challenges. None are...

This story is completely misleading. The service in question was a set hired from EMT and not one of our own sets, there are different rules around using EMTs equipment and facilities. Granted this could have been explained clearer by the staff, but equally the newspapers could have got the full...

Money, money, compo, compo. That's all these tweeters want.

Ayy. There is an issue with the Wi-Fi, which has been logged with icomera. Apparently it's affecting several sets.

It was a fake account.

I'm not sure how it happened but the issue was the train started to leave with the train manager left on the platform.

Well presumably by 'they' they mean the bid team. I wonder how many of the VTEC Senior Management were actually part of the bid team. David Horne wasn't.

That's the problem with Social Media, people tweet whatever diatribe they can in 120 characters yet never take the effort to actually understand anything. The media doesn't help in that either, spinning their own agendas. Brexit all over again.

Could someone please explain why there is a general impression (especially among twitter users) that people seem to think that they'll wake up on the 24th June and the ECML will suddenly be a golden unicorn handing out smiles and hugs to everyone? It's the same front-line staff, same drivers...

Franchisees make a commitment yes, but if C2C met all their commitments and NatEX didn't, why should C2C be made to sufffer because it happens to be a National Express subsidiaries? TBH, pulling all of the franchises just seems like a baby having a tantrum and throwing their toys out the pram.

Surely they are all seperate subsidiaries with seperate managment structures and seperate franchise agreements. If one is operating well, why should that be made to suffer because another failed? NatEX failed, but C2C was operating well.

I've heard rumours about what the issue was, I won't stay too much though as it'll generate a lot of speculation but it's down to human error I fear. From what I hear also, there weren't any passengers in the area when the incident happened so I'm not sure if "shocked passengers" may be a bit of...

Overhead line damage on the Up Line at Hemsworth (between Wakefield and Doncaster). All lines blocked. Advice to issue shortly - customers not to travel today.

There is a snow drift blocking the Up Line between Berwick and Alnmouth, so all VTEC services are suspended north of Newcastle. Northbound/Southbound services will be starting from Newcastle. Mutual ticket acceptance is in place between Virgin Trains East Coast and Great Northern, TransPennine...

Train fault, unfortunately. Not sure of specifics. No ETD yet.

Sometimes a sarcy reply to someone like that will often shut them up...it's a bit of a reality check for them as they didn't expect to get a reply from an actual human being...other times, it's someone just frustrated in which case it definitely does come off as unprofessional...it's a fine...

In terms of being a smart-arse, this is more down to the individual than a company style. As had been said earlier in this thread from someone in Northern, we do receive a lot of abuse on a daily basis and there is only so many times I can be told to kill myself because a train is delayed before...

How many posts in the 13 pages are relevant or on topic to the questions I posed? I stopped reading after a while when it shifted to pages on bank holidays.