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    Avanti West Coast Glasgow to London Services

    Why can't it run 6 minutes earlier pre-Crewe?
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    Night Riviera

    It's what Britain's railways call excellent customer service.
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    Has a heritage railway ever prosecuted under bylaws?

    I'm pretty certain the voucher isn't legal and any HMRC inspectors reading this are probably launching an investigation as we speak! The benefit can only be worth a maximum of 25% of the donation, so getting the full price of the donation back in vouchers is, obviously 100% A 12 month membership...
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    The Social Railway - Don't InterCity operators have such responsibilities too? XC bosses in particular, I'm thinking of you.

    Because famously Avanti have lots of spare trains and drivers and never cancel anything!
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    underlying issue with how Trainline (et al) record and apply railcard discounts?

    But that system clearly didn't work as I saw countless people being stopped with out of date railcards in BR days
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    The Social Railway - Don't InterCity operators have such responsibilities too? XC bosses in particular, I'm thinking of you.

    Times change. I'm not sure "social railway" is still an argument 60 years later. 1713689651 Everything (stock & infrastructure) is so expensive. Other industries are adept at cutting costs. The railways are not..knowing the tax payer has always bailed them out in the past. The political...
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    underlying issue with how Trainline (et al) record and apply railcard discounts?

    I do think we're using a sledgehammer to crack a nut here. Way before the Internet I've been on trains and people had out of date railcards and were stopped for it. It's not a new thing at all.
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    My son received a penalty.

    I think we're disappearing down a rabbit-hole. The fact they were treated differently doesn't make it grounds for appeal. We'd be better concentrating on helping the OP with that. But we do need the paperwork to be posted first.
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    Do you think that the UK switching to electric vehicles is realistic?

    How do you charge with CCS?
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    underlying issue with how Trainline (et al) record and apply railcard discounts?

    To be fair, I don't know why Trainline (other ticket retailers are available) remember the railcard. They'd get more commission selling tickets at full price if people forgot to add it. But I daresay some piece of customer feedback said people preferred having it remembered. But I can't see an...
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    underlying issue with how Trainline (et al) record and apply railcard discounts?

    But you don't need to have a railcard to purchase tickets. Only to travel. I may want to buy advance tickets now, but not get my railcard till the date of travel. Or, my railcard may expire between purchase of tickets and travel date, but I'll renew it.
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    underlying issue with how Trainline (et al) record and apply railcard discounts?

    This discussion comes round more regularly than Elsmere Port to Helsby trains. No one on these forums can agree on what the solution should be. Apart from ticket purchasers should take responsibility for ensuring their ticket is correct. For what it's worth, Trainline default to leaving a...
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    Do you think that the UK switching to electric vehicles is realistic?

    Depends on the car. I have a Leaf which is designed for one-pedal driving (although they do stress there is a brake you can use in an emergency!) As you ease off the accelerator the brakes apply. Take your foot totally off and it brings you to a nice stop even on a downhill. And this is regen...
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    Conwy Valley Line

    It's usual you can barely justify hourly, let alone even more
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    Failed to show my railway card because of slow wifi, the ticket person didn't ask for any of my personal details

    As Titfield said above I can't see anything coming of this. Out of interest, did you renew your railcard, or simply buy a new one? In other words, if they do get your details from the old railcard, will they see a renewal? Obviously there's no need to renew and simply buying another is perfectly...
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    Conwy Valley Line

    But you simply can't connect everything to everything. Yes, some things can connect, but not everything. The RRB for Wedgwood and Barlaston needs to arrive at Stoke after the train has arrived from Crewe so people can continue their journey. But it needs to arrive in Stone before the train so...
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    Conwy Valley Line

    We had a bus station where all the departures were :00 so everyone could connect off any bus and onto any other (obviously many routes had other departures too, but all routes had an :00) so it was really good connectivity across the area. But then they changed the train times. Rather than...
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    Conwy Valley Line

    It's a difficult thing to achieve. Let's say the bus runs from town A to the station in town B. The trains at B are hourly at :00 There's only demand for an hourly bus service, the route takes 28 minutes one way end to end. How can you work it? The bus needs to arrive around :55 and depart at...
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    Do you think that the UK switching to electric vehicles is realistic?

    I'm exactly the same. Can't remember the last time I touched the brake.
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    Conductor wouldn't sell me a railcard reduced fare onboard even though the ticket machine has been "vandalised"

    Sadly, it's what Britain's railways call excellent customer service. They really couldn't care less about the passenger. Like it or lump it..

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