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    Is Delay repay applicable on an Advance Ticket purchased before the strikes were announced?

    Evening all, I had an advanced e-ticket for the 14:15 from Penzance to Paddington on 21st November (booked months ago) When I realised that it was a strike day I made a point of checking the running of the trains throughout the day and everything seemed OK. When I got to Penzance station at...
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    GWR Delay Repay

    Morning all, I have had a claim for delay repay declined by GWR saying that information was missing. I submitted the claim via the paper form enclosing tickets and a covering letter so do not understand what information was missing. They have turned this into an online claim with an option to...
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    First class ticket with bus replacement

    Hi all, As above, I have a First class summer sale ticket for Paddington to Penzance tomorrow, but the Truro to Penzance is bus replacement due to planned engineering. Would I be likely to get the difference between first class and standard ticket refunded on this basis, or does it all hinge on...
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    Lightning strike between Plymouth & Truro 19/02

    Morning all, I was due to go back to Cornwall this morning. Travelling on an advance South Western Railway ticket 08:20 Waterloo to Exeter St. David's then GWR to Penzance. However due to the lightning strike, trains from Plymouth to Truro are subject to delay and cancellation. At the moment no...
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    Night Riviera pricing

    Evening all. Up until recently it had been possible to book a solo berth from Paddington to Penzance on a Wednesday evening for little more than the price of a super Off-Peak ticket for a seat. To my disappointment the cheapest fare I now seem to be able to find for a Wednesday evening is £130...
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    Sailrail to Belfast question

    Hi, firstly apologies as I know this subject has been covered before! I have read through previous threads, but would still like some clarification. I was due to fly Heathrow to Belfast City on 24th August for a gig that night, however this has now been announced as one of the BA Strike days...
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    Loco2 and Annual Gold Card discount

    Yesterday, I wanted to book Birmingham New Street to London Euston using a West Midlands Railway service. Using Loco2, it offered me an Annual Gold Card discount on an Advance ticket, which I don't think is correct? I was using Loco2 purely for convenience as I find the app very easy when on my...
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    How to report an incident at an unmanned level crossing?

    This morning my elderly Mother got knocked to the ground by the level crossing barriers at our local station. I was not with her at the time, but her account of the incident is thus. The lights and siren were not flashing when she started to cross, but by the time she had crossed the double...
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    Help with split ticketing.

    Is anyone able to suggest any split points for a London to Sunderland journey? I have tried Train split but I am not getting many options... Travel is 5th July 2019 one way, I'll get into Paddington from Cornwall about 16:00 (that bits non negotiable I'm afraid, as I am accompanying someone back...
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    GWR sleeper query

    So, I never book a berth on the Paddington to Penzance sleeper as I travel too often for it to be viable. Typically it's my 50th next week and I managed to get an Advance sleeper solo package for my return to Cornwall. However I got unexpectedly admitted to hospital at the weekend, won't be able...
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    GWR Sleeper delay Paddington to Penzance Thu 11th

    So, the sleeper didn't leave Paddington until 02:30 Friday morning as a result of the driver being stuck on an inbound service from Cornwall, due to fallen tree... We eventually arrived into Penzance some 128 minutes late. As I was only in the seated section it wasn't the most pleasant of...
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    Change of time advice for Advanced Ticket for travel tomorrow with GWR

    Hi All I have an Advance Single booked for the Paddington to Penzance sleeper (seat only) for tomorrow night. Circumstances at home have changed and I ideally need to travel on the 15:06 instead. The advance was booked online with GWR, if I get to Paddington in plenty of time for the 15:06 will...
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    Penzance to Paddington Tue 18th September

    Hi, Trying to better the cheapest GWR walk on fare for the above date (£57). Any suggestions? Exeter St David's to Waterloo is out due to bus replacement. I have Devon & Cornwall Railcard and Annual Gold card at my disposal (Gold card is for Isle of Wight stations though) Don't mind splits...
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    Diesel assisted Steam tour?

    Hi All, Was planning on joining this trip at the weekend, Railway Touring Company - The West Somerset Steam Express - Union of South Africa But when I called to enquire I was informed that the Diesel will be situated directly behind the Steam Loco to assist due to the high fire risk caused...
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    GWR July 15th claim or no claim?

    Firstly, apologies for the lengthy post... I was due to travel from Penzance to Paddington via Bristol Temple Meads yesterday with the following tickets: Penzance to Tiverton Parkway off peak single with Devon and Cornwall railcard, purchased via TVM Tiverton Parkway to Bristol Temple Meads via...
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    GWR London Paddington to Penzance 05th November

    Hi All, Trying to book a 1st class ticket for my Wife with Disabled Persons railcard, from Paddington to Penzance on the 5th November on the 12:03 via the GWR web site. Everything looks fine, but when it comes to seat reservation it's allocating coach D, does this mean that they anticipate it...
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    Are TOC's profiting by not releasing advance fares?

    My experience is with GWR, I have had to change my usual journey of Penzance to Paddington direct, as the dates I want to travel still show no advances, I have been checking relentlessly to no avail, so now I am splitting at Exeter St. David's and picking up advances for SWR to Waterloo which...
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    Day trip to Isle of Wight to use gold card...

    My gold card expires end of July and I must have been one of the last lucky few to get the 6 free tickets. I intend to use one to travel from Motspur Park to IOW, but assume I need to book ferry or hovercraft separately? Ideally want to combine with trip on Steam railway too. What is the...
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    SWR disruption tomorrow

    SWR are reporting that Journey Planners are showing incorrect information for travel tomorrow and have linked to a set of timetables instead. I was going to travel via SWR to Exeter St David's tomorrow, but the service is starting from Basingstoke, due to lines through Woking being shut. My...
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    Using SWT free Gold Card tickets on SWR

    Hi, I think I must be one of the last few who got the 6 free tickets with my Annual Gold card last year, has anyone had any issues using them with SWR? My journey tomorrow would be Motspur Park, change at Wimbledon for SWR to Reading, then SWR to Exeter as it would seem that the SWR Exeter...

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