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  1. J

    Can't complete journey today

    Good afternoon, I am flying back to Stansted this evening and I have an Open Return ticket booked to Rye Sussex. Due to a delay it is unlikely I will get the final train from Ashford International. What are the current rules relating to completing my journey the following day? I intend to stop...
  2. J

    Why don't Chiltern Railways check tickets on trains?

    Moderator note: Split from https://www.railforums.co.uk/threads/incorrect-fare-what-charge-am-i-facing-here-and-should-i-pay-for-a-solicitor.254834 Do you think? Why not then, for example, check tickets on a train?
  3. J

    Southern OnLine Refund Form is sending me crazy...

    For the first time I am trying to use the online form for refunding my paper ticket as no trains are going to my intended station today. I've filled it in, taken the pictures, filled in all the numbers and details that for some inexplicable reason it cannot get from my Southern account anyway...
  4. J

    "Have you used this before?"

    I'm sure I don't need to say that this refers to the use of an Off Peak Open Return. I went on a little UK tour over the last few weeks - I started by visiting my sister in Banbury - buying an aforementioned Rye to Banbury open return for the month and, from then on, buying split Advance...
  5. J

    Frustrating Southern ticket refunds

    Good morning, I've just been refused twice a refund on an advance ticket for travel last Saturday (30th July). I requested the refund using the online booking form the day before, I had not printed out the tickets in advance so could not cut them up and photograph them. My reason for not...
  6. J

    Southern Advance : How to Rebook?

    I have a couple of Advance tickets between London and Rye and hold little hope of successfully completing the journey next week. According to the Southern website : " If you have opted to collect an Advance purchase ticket via TOD, but have not yet collected it, you may change it to a...
  7. J

    Twyford Tfl Rail Delay

    I was caught up in the exciting new timetable roll out at Twyford yesterday and ended up being 40 minutes late into Paddington. I aimed to catch a Tfl service that was cancelled along with the next 2 or 3. After considerable effort I found the delay compensation option on Tfl website but no...
  8. J

    Ticket from/to Another Station at Unstaffed Station

    Yesterday I wanted to purchase a Day Return from Maidenhead to Ealing Broadway at Taplow, starting short and returning back to Maidenhead. The ticket office was closed and the machine did not offer an option to purchase tickets from another station. At Ealing Broadway I was told I should have...
  9. J

    Virgin EC Delay Repay on "free" ticket

    I travelled on the heavily delayed VTEC 1600 Kings Cross to Aberdeen on Wednesday - arriving roughly three hours late into Aberdeen, due to signal failure outside York, fatality around Darlington and then issues with scheduling and staffing all the way up to Aberdeen. The relentless on-board...
  10. J

    Hastings to London via Haywards Heath excessable?

    I recently purchased this day return but then realised that the last train from Victoria was subject to a bus replacement from Lewes. Deciding to travel back from Charing Cross I was told I had to purchase an Off Peak single by CHX ticket office. Can anyone confirm this? Additionally, there...
  11. J

    Meeting Disabled Railcard holder en-route

    Good morning, My partner who is the DRC holder is in Worcester at present with the parents and I am working in London. I have purchased some advance tickets for a trip to Liverpool next week and they were booked so we were on the same train between Birmingham and Liverpool. My partner having...
  12. J

    Gatwick Express validity on "Not Valid on HS1" ticket

    Hello, Yesterday I purchased a super-off peak ticket from Rye to London Terminals with the HS1 restriction (I travelled via Ashford Intl to London Charing Cross). On my return journey I was meeting someone at Gatwick Airport so I left from London Victoria and attempted to board the...

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