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  1. Fuzzytop

    LNER to pilot removal of Off-Peak tickets

    LNER is to pilot the replacement of Off-Peak and Super Off-Peak tickets on certain flows (Kings Cross to Newcastle, Berwick and Edinburgh) with a new '70-minute Flex' ticket. During the trial there will be only three fare types available: Anytime, 70-min Flex, and Advance. From...
  2. Fuzzytop

    'Book with Confidence' easement ends

    Without fanfare, the 'Book with Confidence' scheme ended last night. Although tickets booked before the closure of the scheme continue to enjoy fee-free changes and refunds, the £10 fee returns for any changes to tickets booked after 1 December, and Advance tickets are no longer refundable to...
  3. Fuzzytop

    Communicating changes in reservations caused by set swaps

    I recently went through a post-journey survey for LNER. There were questions on improving communication on station signage when set swaps muck up reservations. The scenario: you hold standard ticket with seat reservation for D12. But a 9-car (ie. A, B, C, G, H, J, K, L, M) is working the...
  4. Fuzzytop

    LNER King's Cross - Skipton Advances

    I'm a regular on the LNER train from Peterborough to Skipton (an once-daily extension of their King's Cross - Leeds). This has usually been very reasonably priced, even on Friday evening. It's still good value for journeys between now and Christmas. For next Friday, for example, I can book a...
  5. Fuzzytop

    Late-announced rail replacement on Advance tickets

    Evening all, About a month ago, I was retailed (online via XC) an Advance Single, Skipton to Cambridge, travelling today: 2H29 1714 Skipton - Leeds 1A46 1815 Leeds - Stevenage 1C52 2007 Stevenage - Cambridge It appears that, between my booking date and travel date, engineering works have been...
  6. Fuzzytop

    Saturday-only GN 365s

    Last Saturday I ended up finding a pair of 365s at Cambridge - they seemed to be working the 1035 out of King's Cross towards Ely. I left towards London on a Thameslink service, and I'm almost certain I saw another pair speeding through Ashwell. Just like old times eh :wub: Does anyone know...
  7. Fuzzytop

    Routeing question: Stevenage to Leeds via York

    A fairly reliable TOC friend has told me that a ticket from King's Cross to Leeds would be valid via York (ie. King's Cross - York, York - Leeds). This seems to be a bit too much of a detour to be right - would any forum members with knowledge of the routeing guide be able to let me know if it...
  8. Fuzzytop

    Delay Repay not valid under revised timetable (Northern)

    Hi all, I booked an Advance ticket about 10 days before travel. The first leg of the journey was on the Northern network during strike action. Us Aire Valley lot often get lucky and find that all of the Skipton-Leeds services run during strike action, so I'd presumed this was the case...

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