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  1. mallard

    Rates of Rejected Delay Repay?

    [Citation needed] Of course, you can't ask the TOCs about that; as far as they're concerned all claims they reject are "invalid" whether that's actually true or not. For most people, "appealing" a rejection is more hassle than it's worth, especially since the process of doing so is usually...
  2. mallard

    Pictures of inside locos. Any good ones?

    I took some pictures of the inside of 43159 back in 2012. I also snapped a view inside 90045 earlier this year.
  3. mallard

    Two trackworkers killed near Port Talbot in South Wales (03/07/19)

    The BBC are now running a story entitled "Rail safety investigators warned of 'too many near misses'" in relation to this incident. While I personally tend not to put much stock into such stories (with any significant event, you can likely find somebody who made prescient-sounding "warning"...
  4. mallard

    £100m Proposal to redevelop Leicester (London Road)

    If you look at the peak times (afterall, that's when capacity is most needed), there are more like 7-8 services (due to terminators, they're not all seperate trains) per hour in each direction, rather than just 6. Looking in detail at the 1800-1900 timetable, there are 16 passenger services...
  5. mallard

    Problems Replacing stolen train tickets

    Most places that accept contactless payments also have CCTV, so using a stolen card carries a risk to the thief. I once lost a first-class CIV ticket home when my phone (it had a case that had slots for cards, which is where I stored the ticket) was stolen in France. Thankfully my Eurostar...
  6. mallard

    charged twice, unable to get full refund

    It's fairly obvious that the OP meant either Saturday 6th or Friday 5th (most likely, much easier to typo 5 as 6 than to type the wrong day of the week). Either way, the dates make no difference to the point of the post, so let's not jump immediately to the "how can we discredit this post" stage...
  7. mallard

    £100m Proposal to redevelop Leicester (London Road)

    Leicester station obviously needs work, but that's mainly to bring the platforms out of the 1970s and add additional capacity. Currently trains regularly wait outside the station due to lack of available platforms, which can break connections between services. If the talk of reinstating the...
  8. mallard

    Railway byelaw 18: is it fit for purpose when there is no loss to the rail company?

    Rather unfair to charge penalties to people have done nothing "wrong" except boarding at small rural halts without a TVM... Especially since those places tend to coincide with areas with poor mobile signals, making purchasing app tickets difficult. Still, sounds like typical TOC behaviour to me...
  9. mallard

    Railway byelaw 18: is it fit for purpose when there is no loss to the rail company?

    As it stands, if the railway allow people to board without first buying a ticket in any case whatsoever, they have to accept cash (although not necessarily immediately; they could issue some form of "invoice" for later payment) as payment. There is also the problem that minors cannot get credit...
  10. mallard

    New trains for East Midlands Franchise

    Quite. About the only thing we know pretty much for sure (based on the livery mockup produced by Abellio) is that 360s and some form of 17x are almost certain. The mockup did not show the larger design of airdam fitted to the 170/1s and /2s, so it's unlikely that the original MML batch will be...
  11. mallard

    Railway byelaw 18: is it fit for purpose when there is no loss to the rail company?

    Is there an authoritative reference for that? The byelaw itself doesn't mention payment methods at all, unlike the PF regulations that at least have an explicit exception for lack of (usually available) payment acceptance. Either way, it doesn't address the "TVM/ticket office can't/won't sell...
  12. mallard

    Railway byelaw 18: is it fit for purpose when there is no loss to the rail company?

    Also note that Byelaw 18 gives you no protection at all if, for example, facilities exist but they do no accept the method of payment you have available (the penalty fares regulations do protect you in that case, but that's of no comfort at a non-PF station) or even if the facilities can't/won't...
  13. mallard

    The future of m-tickets: should they be abolished in favour of e-tickets

    Can we at least drop the confusing and inaccurate "e-ticket" and "m-ticket" terms? Printed "e" tickets on plain paper are even less "electronic" than an ordinary ticket with a magstripe! I'd suggest we simply call them "print@home" (or just "PDF" if you want to assure passengers that they don't...
  14. mallard

    CrossCountry demonstrates "astonishing contempt for fare-paying passengers"

    As an aside, such a central database would need to store exactly where (at least to the accuracy of the previous and next stations on a train) and when a ticket was previously scanned, as with most tickets it's perfectly permissible to change trains at any point along the route and there are...
  15. mallard

    Eurostar bans spirits onboard

    The problem with such "selective enforcement" is that once the rule is in place, it's very easy to start enforcing it more widely... It's a commonly used tactic to introduce unpopular rule changes in that way. Considering the type of responses Eurostar are giving about this on Twitter (e.g. the...
  16. mallard

    PlusBus tickets

    I've never had much issue with daily PlusBus tickets. I think it helps that they have "PLUSBUS DAY" in large letters printed at the top. When I used to use a PlusBus season (which was fairly indistinguishable from an "ordinary" train ticket unless you looked closely) as part of my daily commute...
  17. mallard

    TRIVIA: Anywhere a Sprinter Family Train Hasn't Been?

    Well, they were converted from 155s at Kilmarnock... But I can't find any evidence they've ever been north of the border in passenger service.
  18. mallard

    CrossCountry's catering provider (First Service) goes into liquidation

    Well, that and the fact that all on-train catering is outrageously expensive. Why anybody would pay 3x as much for a much more limited selection of poorly-kept (keeping the right things cold/hot is certainly not a strength of the snack trolley) food items when most stations of any significance...
  19. mallard

    CrossCountry's catering provider (First Service) goes into liquidation

    Hopefully this is a chance the scrap the unnecessary and disruptive snack trolley on most of the 170 services. On a busy 2-car 170, there's literally nowhere for the trolley to go that isn't blocking a door or gangway. When I used to commute on such services, the trolley was often trying to...
  20. mallard

    TRIVIA: Anywhere a Sprinter Family Train Hasn't Been?

    There's a picture of it near Headcorn on Flickr.

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