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It is *possible* that they have made a mistaken assumption at some point, and are treating this as if you held no railcard at the time of the journey in question, and therefore looking at it as if you’ve only acquired a railcard when challenged. As to how best to handle that with them now, I...

For a digital railcard, they’d have the details of the transaction used to buy it. The relevance is: their behaviour/approach is more what you might expect if the railcard produced *wasn’t* valid at the time of the journey.

Sorry, this is an important point and the previous question (and therefore answer) are unclear. Did you purchase the railcard before, or after, the time at which you were asked to show the railcard?

Was this for a one-off journey or have they done this multiple times?

My apologies, I'd got drawn into the minutiae of the journey taken and missed something important.

You're correct about that restriction and I will amend my post. I notice that there is a specific 'unpublished restriction' for arriving at STP before 1004. Someone more knowledgeable than me will have to intervene to tell us if the TOC can use an unpublished restriction intended for a journey...

https://www.nationalrail.co.uk/travel-information/travelling-in-london/ suggests you should be fine: Think the time restriction is still an issue - more in a newer post be However, your ticket was not valid to arrive at St Pancras on any TOC before 1002. Restriction 4A is linked to from your...

It's annoying that the booking sites don't recognise it though - this prevented me being certain enough to use the route for a longer journey a few weeks back.

The age of the system, the age of the ticketing standard and the original specification/purpose of the system would all be relevant considerations here.

Almost certainly this - it's an opportunity for a human to see the railcard. And yes, it's infuriating and clunky.

Info here: https://tfw.wales/ways-to-travel/rail/food-and-drink/first-class-dining

Spotted in this morning's disruption (mis)information relating to a train fault breaking Thameslink for the morning commute, some good news for fans of unexpected diversions via Barbican. Reminded me of this abandoned stations page. Edit: hyperlink and quoted text added at moderator request...

Personally, thinking about trying to keep this journey as practical as possible, I'd suggest changing at Farringdon for Thameslink two stops south to Blackfriars. There is a direct lift from the Elizabeth Line platform level to the southbound Thameslink platform and you can take any train from...

189 and 326 on the eastern side, 266 and 316 on the western side.

At the suggested rate of usage, 3 days per week, this would work out substantially more expensive than buying a season ticket.

This isn't a universal truth on the Underground. It depends on the location of platform entrances on individual routes. It's certainly true of the Elizabeth line though, given that most central sections stations have their platform entrances and exits in the same place relative to the train...

Yes, one could once walk up the stairs on 13/14 and turn left and left again and carry on down to the H&C line. This was fantastic so long as the station was quiet and you were energetic and able-bodied. The former generally not being the case, the current arrangements are generally better for...

The first thing to do is very much to wait for the letter. A solicitor can't really help you until there's paperwork, and you most likely will not need to involve one. If you've been honest above that you usually travel with a ticket, then it's very, very likely that they will simply send a...

This is true, but also a partial picture. Passenger operations are much more fragmented than the infrastructure. A lot of suburban and especially middle-distance services are tendered to other operators, and even DB Fernverkehr is beginning to see increased route competition. It's not...

In contrast, the last one absolutely ruined GTR services for the duration.