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At what point does a TOC have to book a hotel for you due to disruption? Can you ask for this to happen? An example: In December I travelled from West Hailes to Congleton routed via Glasgow Central and Avanti West Coast to Preston. (Glasgow departure 18:00 connecting to last Manchester -...

Hello, I want to travel from Walton-on-the-Naze (WON) to Ipswich (IPS) via Clacton-on-Sea (CLT). Trainsplit gives a WON to IPS Anytime Day Single (£8.25 with 16-25 Railcard) as valid on route: WON - Thorpe-le-Soken - Clacton-on-Sea - Colchester - IPS The Mapped route (EA) only shows...

Hi. I recently made an Oyster journey that confused me: 8th September 2019. 20:18 Paddington -> 20:53 Archway - £1.60 20:18 Automated Refund £2.05 I actually made profit on this journey but have no idea why! Any ideas?

Hi, This isn't about a specific claim but rather an issue that has affected a few of my claims. I travel daily from Birmingham New Street (BHM) to Congleton (CNG) changing at Stoke-on-Trent (SOT). Occasionally CrossCountry arrive at Stoke a bit late and if the xx44 arrival is delayed to...

Hi, It appears to me that this Anytime fare (and the equivalent off-peak) are completely useless unless you don't realise. This fare is useless (£31.70) http://www.brfares.com/#faredetail?orig=CNG&dest=LIV&grpd=0435&tkt=SOR This fare is what people travelling from Congleton (CNG) to Liverpool...

Hello, I travel every day Monday to Friday from Congleton (CNG) to Birmingham New Street (BHM) via Stoke-on-Trent (SOT). Normal Route: 0715 CNG-SOT 0744 SOT-BHM 1657 BHM-SOT 1756 SOT-CNG I purchase two weekly season tickets, The first Congleton to Stafford, and the second Stafford to...