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I don't know why on this and most other similar threads many posters categorically state there are no grounds for an appeal. Has anyone seen a notice at a station which complies with the requirements of the Penalty Fares legislation ? I know I haven't, right across the country. When I was a...

It is openly promoted as a compensation scheme. See this from Avanti's Passenger Charter (my emphasis) However, although in the wider world compensation can and often does exceed any amount paid, in the specfic case of claims under industry arrangements for delays on rail journeys the NRCoT...

Thinking it is rather unlikley doesn't mean it didn't happen.

I have to claim from Northern often and find their system probably the easiest of all those I have used. Exactly this.

The OP said which to me suggests they are talking about one of the direct services. Maybe they can clarify. Of course those trains use an ungated platform but there could always be a manual check, even if I have never seen one.

BPT is an Advance ticket type which is only valid for the specific journey booked i.e. from Haymarket.

Well its not on the two most obvious pages - "First Class Train Food and Drink" and "On-board Food and Drink".

Yet it was Arriva who introduced the 'bistro' area on HSTs and then started to offer pre-booked cooked meals of a reasonable standard in Standard, never mind First. I had no real complaints about either. All seems a long time ago now mind you.

The OP boarded at Marylebone and bought a ticket from Marylebone so why would the inspector doubt that was where they had come from ? As for the sentence I have highlighted, that 'point' has no basis in fact.

Agree that this is a very good point, but also not sure how you would get it across to the stated audience (but I am not a video maker!) Re overcrowding - I have noticed the last few times I have travelled on LNER using trains on where the London - Newcastle/Edinburgh flows are shown as fully...

Well that worked well ... You can go to the Ombudsman once 40 working days have passed since you first complained to LNER, or you get the 'deadlock' letter, whichever is sooner.

Same here. It was suggested on another thread that 2024 being a leap year may be the reason this is happening, but why it only seems to be tickets bought from LNER which are displaying incorrectly is a mystery, as is why they haven't fixed it.

Welcome. You mention stopping off at an “interesting” station. One man’s interesting is another man’s boring, but as you clearly have some interest in railways you might consider stopping off in Doncaster - the city was a major steam locomotive buildling location and there is a small art...

The other day on a XC train the guard came through out of Sheffield. A passenger a couple of rows down, who had also boarded at Sheffield, produced a roll of notes and asked to buy a ticket. The guard said he needed to scan tickets and would come back. No sign of the guard before both the...

So why aren't these proactive searches taking place across the board ?

Nothing at all wrong in looking round the station, but bicycles parked at bike racks are neither out of place nor unusual. If do staff have time to walk round checking things which are out of place they might like to remove out of date notices.

It is just another example of the widespread security theatre - just for show in most cases. There have, of course, been many car bombings over the years. not so many bicycle bombings. ….theatre advocates will doubtless claim this is due to the pannier searches. 1712659875 There will be no BTP...

No use if they wanted a return though.

That is obviously well out of date as the National Rail Conditions of Carriage ceased to be operative on 30 September 2016 - unsurprsingly the link to them in the final para does not work.

Prior to the 2022 version of the NRCOT para 6.1.2 made no reference to a station being staffed.