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Thanks for good wishes. I do understand the logistical and practical difficulties. However, over the years I commuted SWTs passenger info systems were dire, in spite of all the computers, mobiles, radios, electronic display boards, and linked up PA systems. They still are, and by far the...

After over 50 years of hard work, I hung up my boots years ago, and took to voluntary unpaid charity work. Being needlessly stranded by SWT on 7 January for three hours with no heating, no toilets and no refreshments (and a diabetic and a heart condition) meant that the volunteer I was supposed...

I was one of many thousand passengers needlessly caught up in a major back up of trains, because SWT chose to conceal the truth, encouraging us to board trains which were going nowhere for many hours. Stagecoach Press Office have now pulled down the shutters on disclosure of all except minimal...

Now I am trying to reconstruct the sequence of events of the day, so would appreciate any help from anybody on any of the following points. GUILDFORD train fire - allegedly a train went on fire at London Road at 04.58. Any more information about what happened, eg fire brigade called, fire put...

trying to work out what went on on 7 January - where and when did the 0638 Portsmouth Harbour - Waterloo break down?

Hey, go easy! The only reason why it was posted twice was that the website told me (incorrectly) that I was not logged in when I clicked on "Submit" the first time. Without knowing what those in "control" actually did to ensure that passengers were warned promptly that there was going to be a...

As I said, I fully agree that it is indefensible. But while we are talking about accountability, what about the incredible incompetence of SWT in packing more and more passengers into the queue of backed up trains, without any prior warning, or any information once they were trapped. This is...

Forcing doors open and abandoning a train to walk to the nearest station can't be defended. Sometimes however it is understandable, particularly where the incredible incompetence of the train operating company has driven passengers to desperation. Having boarded a train more than half an...

Well on 7 January I boarded at Esher at 09.55, after checking and being told there was a 3 minute delay.We halted after about 200 yds, and stayed there for nearly three hours without toilet or refreshment facilities, and with no heating for most of the time. Our guard was abandoned by SWT, and...