Search results

Appreciate it’s a different industry, but one just as heavily/strictly rule-dependent and safety-oriented - on an aircraft, the Captain has ultimate authority to deviate from or break any rule if they deem it appropriate and necessary. The only caveat is that they would have to defend their...

On a practical note for those affected by this, the National Rail website incident notice (copied into a post above) states that a taxi claim can be made through the TfL website by those affected west of West Drayton. But does anyone know how this is done in practice? Scouring the website throws...

I’ve been playing with the routeing guide and think I’ve got my answer, but would love if someone could corroborate my interpretation... I think a Slough-Rye SVR is valid for a circular route, out via Ashford (HS1) and back via Lewes... is that right? And if so, how does ‘break of journey’...

XR trains had 5 mins added to the timetable late last year (at both Paddington and Reading) but now regularly arrive 5-6 mins early. The published journey time between Maidenhead and Reading is faster on GWR than XR, despite the same calling pattern. But miraculously XR can claim great OTP. Go...

I typically travelled beyond Reading (usually Oxford area), which has no such restriction.

I have a much more cynical explanation for it. Back when I used to have a travelcard, I had to fight many times at Ealing Broadway to be given a BZ ticket, despite always asking specifically by name, as they typically ignored me when I did. Regularly I even had to advise the duty manager that I...

Trying desperately not to take sides in this debate, but from an observational perspective it’s interesting to see the differences in attitudes (both official and public) in various countries. We are fairly relaxed, with no need to ‘prove’ anything. But Germany, for example, has no similar list...

Manchester’s tram is profitable, well managed, and effectively pays for its own upgrade and expansion. Sheffield’s does not.

I have precisely zero issue with this. If it saves a bit of money that can be put to better use, even better. We should be putting our resources into helping those left behind in the 20th century to catch up (e.g. helping anyone without a bank account to get one, or teaching someone how to use...

This is what I’m afraid of. There’s an added complication in that it’s (self) split tickets given XC’s long-standing policy of pricing their own flows out of the market, so presumably there would be double admin fees as well. It’s annoying as an Advance was reasonably priced but I chose SVR for...

Can anyone help explain the situation with off-peak return tickets? The above refers to Advances. I have used the outbound but not the return, as it was planned for after the new lockdown announcement and I chose not to travel back as planned. Can I get any form of refund, credit or validity...

Seems the 345 introduction at Heathrow hasn’t gone smoothly at all. Made a return trip to the airport today. The train into Heathrow applied the emergency brakes after leaving the mainline and refused to enter the tunnel... and an attempted return tonight got stuck just before arrival into T5...

Apologies if this should have been in the Covid section - I couldn’t work out where is best but mods feel free to move if appropriate. The Stena website currently says that sailrail tickets are not currently available on any route (and suggests that existing ones will not be accepted) due to...

Why are several GWR 800s running diesel under the wires so often? I see them most afternoons between Slough and Hayes, with pantographs down and engines rumbling.

I don't think they do necessarily... but will never pursue it because it could (potentially) lead to a court deciding their current practices are unfair. For example, the places where passengers are most likely to change between paper (mostly season) and 'touch' tickets are Z5/6 boundary...

Actually it is more unusual for these flights to be empty, as it's such a hassle to get passengers and bags off and onto coaches after a diversion, plus immigration formalities can be a pain (UKBF doesn't staff Brum for example with enough officers to handle more than one non-EU arrival)...

Thank you all very much. I have the misfortune to be boarding at one of the stations without even so much as a ticket office, let alone people to staff it, but will look out for the guard on the platform and make a beeline towards him/her as soon as I board and see how I get on. I can't buy in...

Is a BZ ticket to Oxford valid on both the FGW route via Slough and the SWT route via Staines? Any idea how good SWT guards at selling them if boarding at an unstaffed station (meaning, will they do it nicely or throw a hissy fit and refuse like some other companies')?

Don't forget that this is not a 'new' announcement but a 'clarification', and not one for general public use at that. Through tickets with this easement haven't appeared in booking sites for a long time (if ever), and I've never known a TM or gateline staff to question anyone with a ticket valid...

I don't dispute that at all, but as guards are forever reminding us, part of their role is to ensure safe operation, which does include a duty of care. If someone is too close to the train or touching it, the right thing to do would be to move the person before trying to move the train. As I...