Search results

Oh yes, its like when you put a hi-vis on in a station you see a whole another side to people. I have never been asked the same question in my time working on the platform which is surprising. And honestly when Im out and about and need to ask someone something I am looking for someone in a...

That's how it is at my place. They give you full uniform and suit and tie but its far more comfortable to wear the smart casual stuff they give us and throw a hi-vis over the top. Still looks smart and not scruffy at all and it helps customers far more especially tourists. For customer facing...

As for station staff I know in my experience that if your wearing a hi-vis it's the most identifiable thing you could possibly wear. Everyone, sees that as the authority figure on the platform and I have seen on-board staff waiting on the platform in full uniform be blanked and ignored either...

Do what will make you happy in life.

Totally agree, feel this is something we should all be concerned about. On the road to private self funded training is something most people dont want to see on the railways.

E-Mail HR, normally this gets them to look into it and give you an answer...

Depends which TOC your in for, STVT normally consists of listening to certain sequences of tones to which you have to listen and tick if the sequence is in the correct order, on top of this you also have to answer customer questions. However this may differ depending on TOC. If you want anymore...

Well there is two views of people who have been through the recruitment process with Virgin if that is of any help to the OP. I dont think you will get many employees posting on here about how they find working with them you may be lucky enough to get ex-employees. If the OP wants any more...

There is no inequality at all. Many people apply for these positions and almost all the people applying could do the job easily. However they are looking for people who stand out and have that "Virgin sparkle". Yes they want someone who is bubbly and chatty, yes they want someone who can express...

I will throw my 2 cent in and agree with Westcoast-ting, going for my second "roadshow" event shortly and my first one I could defiantly see that they were looking for personality. I dont work for Virgin but I am looking too and speaking to staff and what not they do seem to be one of the best...

For parking in Lockerbie you can park at the medical centre or you can park at the Tesco car park as these are free all day. Just means you have to walk 5mins to the station. And yes in the mornings queueing for tickets is awful so try to collect before the day, you can collect from any station...

I have noticed with ScotRail, the closer you are to the station the better you chances. That might just be my experiences but I have applied to a few and ones I have been done tests for are less than 30mins away from me. Might be wrong though...

For the gateline positions, you know that you have progressed when they send you some online tests to-do. If you dont receive these online tests then you have been unsuccessful.

The tour guide fella had a thick accent, follow him on twitter the tours look quite good actually...

Ive known people to just wear smart causal and get driver jobs so its not all down to what you wear. I agree its important but its not something that would determine if you get the job or not...

With people saying go into an interview as a "blank slate" what do you mean by that? As in how much should I know about the company I'm applying for? Things I think I should know going into an interview are the stations, routes and perhaps the traction they run? These seem like very bare bones...

Travel on these a few times and one thing I have always noticed is the 2 large bangs that come from the toilet. Anyone know what they are caused by? Think the ScotRail 380 toilets do the same too...

"Here to help" imply's he is working face-to-face in a customer service role, perhaps at a station or else where. As you said, why would he need a badge like that if he is sat behind a computer in an office?

The phone directory and tones is the one I find the hardest. So hard counting the correct tones as well as finding correct people/companies within the directory.

You should see some of the questions and answers for customer service based assessments! They are even more ridiculous!