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I got through to the next stage.
I was abit unsure of the process as the people assessing us was just normal members of staff. There was only one person there that was actually from HR.
I went today and it was more a meet and greet with 35 other people to see how you all interact with each other. You then got to ask questions for existing staff about the jobs they do. Then we did a group excercise promoting the on board shop.
I had my interview today.
It was very quick lasted 30 mins.
They literally asked me 3 questions one being what do I know about Northern.
They asked about prebooked holidays and notice period right at the end so I’m not sure if that’s a good sign.
Yeah I’m all prepped for the STAR answers and have some knowledge of the company.
With regards to routes I know some of the main Direct services they operate.
Cricky panel how many was there?
I’m sure I’ll be fine I’ve practiced the most commonly asked questions, but I’m sure they’ll ask me something I haven’t prepared for.
I’ll be using the STAR process for the compenency questions.
It’s just a customer service position within the station.
Can you remember what the actual questions where they asked at all?
I’m really nervous not had an interview in 14 years.