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    Shortest Distance Rule - Valid via Stratford Intl?

    I am planning to do a journey from station in Sussex to southeast London, north of St John's on this Saturday. Upon checking the journey planner on that day, there are not journeys can be appeared on Journey Planners on any related operators. I know the apparent route, but I find that via...
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    London Thameslink - Bedford via Euston

    I know that a post 3 years was asking about the validity of the ticket to use via Euston. May I know if it is still valid, especially when wanting to do a London Bridge - St Pancras - (walk) - Euston - Bletchley - Bedford journey over this weekend?
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    Northern Claim I should get refund not delay repay - start short journey by own transport means

    In January, I tried to travel on a Northern Branch Line and connect to West Coast service, using the open rerurn portion. But the branch line was closed whole day. So I got to find my own transport (long detour buses) to the mainline station to continue. Northern unsurprisingly rejected my DR...
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    Gatwick Airport Oyster Fare Issue on 20th Jan Closure

    On 20th Jan, East Croydon to Gatwick Airport will be closed and GTR has advised passengers to use Southern replacement bus and catch trains from East Grinstead instead. But, as to my knowledge, East Grinstead is not Oyster zoned, while Gatwick Airport will still be open and operate a much slower...
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    Is third rail bad at acceleration?

    I am on a well delayed Class 465 Southeastern train with nothing ahead in signal diagram. I feel that the driver trying to cut time by minimising dwell time as much as possible. But it appears to me that the train just don’t accelerate fast, as those Class 710 on Overhead lines, which in normal...
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    Lewisham - Nunhead, why is so slow?

    Southeastern get many destinations, and Victoria is the less loved one. Part of the reason is the longer journey time which sometime even Google Map saying chaning at London Bridge for Underground to Victoria is faster than a direct train from Lewisham. By looking at the runtime, I am shocked...
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    Prospect of fully gating two or more platforms with ticket office staff only

    I know it's quite spicy about reducing headcount of frontline staff at stations. But, with the advance communication, some TOCs like GWR (e.g. Bath, Chippenham), Thameslink (e.g. Harpenden) to have telecom only assistance at secondary gatelines (like down platforms attached to carpark). I am...
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    Route Code for London Metro Services

    Often it's quite a confusion when looking for trains at the second or third on display board, to know where the train is exactly going as there would be multiple routes to get there. For example a Waterloo East to Dartford service can go via both Bexleyheath or Sidcup. Or a Waterloo to...
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    UK DOO trains having 30-45 seconds door closing time seems be too excessive

    It seems that only the UK in the whole Europe would have 30 - 45 seconds door closure time set to driver only operated metro services. It seems that the time is inherited from guard operation which would take more time (though, Tokyo Metro, even with guard, can complete the procedure with only...
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    No fares can be offered when Waterloo East Closed

    It seems that one of the negative consequences of getting Southeastern/ Southern to Southwestern joruney pairs be London NOT Underground be: Every time when Waterloo East is closed, no valid joruneys (e.g. Blackheath to Woking) can be offered online for purchase, making passengers seaming think...
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    Tottenham Court Road - Overlook for not included as Cross London Transfer

    When trying to do flexible ticket purchase online via NE Journey Planner to refer to TOC sites, from Southeastern North Kent Line stations like Slade Green or Great Eastern destinations like Witham to West Coast Mainline destinations or East Coast Mainline destinations. The shortest journey...
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    Combine Ticket Office and Gateline Duty of Local Stations?

    In the advent of DfT'd initiative to close ticket office to "save cost", I am thinking of allny alternatives that can still keep staff presence in stations. I note that more and more metro stations in London are installing gateline to safeguard revenue. When I travel to Japan, I find that many...
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    Avanti declassified, with seatfrog upgrade

    I booked two upgrades with seatfrog. May I know if there are any email address available for sending a upgrade refund request with Avanti?
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    Why new UK trains are not made level boarding

    When having a look at continental European trains especially German and the Lowland countries, trains from 10 years old are already made to level platform boarding. However, apart from GA local trains, there are not a single train even TL trains are made platform level, which cause high dwell...
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    Over Slack Runtime of Southeastern metro westbound

    Since the Dec22 and May23 timetable implemented, there seems to be a great imbalance of runtime of westbound to eastbound, which often from stations like Welling, Abbey Wood and Sidcup to London Bridge has runtime of 8 minutes longer than the eastbound equivalent over a 25 minute running time...
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    Grand Central Delay Compensation - Combine tickets

    I have got an Advance ticket from West Yorkshire to London on Sunday and since East Coast was a mess on yesterday thus all GC trains cancelled. Since I have also got season ticket in London and a seperate ticket to connect to Wedt Yorkshire from other place, would GC refuse to compensate the...
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    Caledonian Sleeper to serve Birmingham and Manchester

    It’s kind of weird that the second and the third largest cities in the UK are not having night time train services. When I look at the runtime of lowlander and highlander Caledonian Sleeper, there are so much of pathing allowances which could be sufficient to allow the diversions to take place...
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    Excess LNER bought E-Ticket with Northern Guard prior to departure at Leeds

    I will be travelling on a 1233 service from London Kings Cross to Leeds and then to change for a 1512 from Leeds to Hebden Bridge. I have found that there's a 1457 departure which is just one minute short of minimum connection time. Since all segments were bought with split ticket (London -...
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    Rail station with wrong county name: should they be renamed?

    With local authorities boundary changing over time, there seems some stations bearing county name seems not accurate. Take an example of Hayes in Bromley, it's still named as Hayes (Kent). The area has long been incorporated into the local governance and ceremonial county of Greater London...
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    What to do about the WCML early finish from London to Manchester/Liverpool

    It’s really early finish by Avanti to Manchester/ Liverpool at around 2200-2230 while not restoring any post 2300 departures; which compare to ECML do have a late 2345 service to Leeds. I am thinking since Caledonian Lowlander leave Euston at 2345, and call at Crewe and Preston. Would it be...

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