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oh ok! did you give them a call, I did yesterday and they said that no news is good news, he said he will email me by the end of the day but nothing. I think maybe as you said by this week latest, I hope I get to the next stage.
Hi all,
Could you help me? I have an upcoming video assessment with network rail as a customer service assistant. Do you know what questions they will ask you? Anyone done one?
1599217342
Please help
Any update from anyone regarding whether they will be going to the next stage to the assessment centre? I have passed the online assessment and waiting for the email!
Hi folks,
I have an assessment day coming up for National Express as a customer service assistant and it mentions the following:
Multi-skills test
Group Exercise
Interview
What does the multi-skills test and group exercise involve? Examples would be great! How is the interview?
If anyone has...
Hi Stigy,
Thank you for posting, I've pretty much researched the company and got good examples of customer service and safety for the interview part. It's the other assessments that I have no clue. I've worked as a CSA for TfL, I remember them providing practice packs.
The job description...
Good evening,
Been lurking around the forums for a while. I've got an assessment day coming up for Chiltern Railways for a Customer Service Inspector role, please can anyone shed some light on the process? The email states the following:
Morning:
Introductions
Individual exercise
Group...
I second this, Do NOT pre-learn. Also if you are asked to do something that places a risk on yourself and others , under workforce regulations, you are entitled to NOT carry out that duty, I have learnt this the hard way.
"Please note if you are applying for a Trainee Train Driver position and pass this assessment, you will receive another email shortly after completion inviting you to take part in a second assessment." (Online part 1) - Contradiction here!