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    Signal Passed at Danger

    I visited the North Norfolk Line last Sunday, but some services were cancelled because apparently a driver had failed to stop at a signal, and was not allowed to drive any more. Are these issues handled by the North Norfolk Line or does some external agency become involved?
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    Advance First Single Reservation

    I have bought an Advance First Single from Basingstoke to Galashiels. I have today picked up the ticket and whilst it specifies my train and seat Kings Cross to Edinburgh as expected, it also specifies my train from Basingstoke to Waterloo with reservation Coach 0, Seat 00. There is nothing...
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    Can I Cut the Corner?

    I will be travelling from Basingstoke to Brighton, then 2 days later travelling to Hastings, and another 3 days later returning to Basingstoke. I have a senior railcard and will be travelling off-peak. I plan to buy an Off-Peak return from Southampton Airport Parkway to Brighton via Clapham...
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    Incorrect Railcard Assumed

    I was buying 2 adult returns from Basingstoke to Waterloo. One person held a senior railcard and the other a network railcard which was correctly input. I was using Virgin Trains to buy the tickets, but what was sold were 2 tickets using a network railcard. Whilst this was not a problem in this...
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    Selected Routes Waterloo to Canon Street

    I am planning to travel via Waterloo to West Wickham on 31st August. I realise that there are works at London Bridge and I need to travel via Canon Street. However when I use journey planners I am told: "On Southeastern journeys to and from London, where 'Travel by' shows as TRANSFER, you may...
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    Smart Cards

    Where are the railways going with smartcards? Progress seems to be very slow and ticket buying doesn't seem to have changed much in 20 years. I live in South West Trains land (though I don't use their website anymore since it no longer remembers me), but I regularly travel on Southern, Cross...
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    Why can TOC's have Secret Rules?

    I recently started a thread: http://www.railforums.co.uk/showthread.php?t=132918 in which I asked about the rules for rail replacement buses. I also contacted Settle Carlisle Railways about this question of travelling from Penrith to Appleby. They replied: "Coaches to Penrith are for...
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    Rail Replacement Bus Penrith-Appleby

    I am looking to travel from Penrith to Ribblehead. All the planners have me travel by train to Carlisle and then rail replacement bus to Appleby. There is an alternative rail replacement bus from Penrith to Appleby which would be quicker, but would my ticket be valid on this bus? If not...
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    Basingstoke to Brighton

    I am looking to travel from Basingstoke to Brighton on Saturday 16th January 2016 at around 10:00am. The journey planner recommends: 09:57 from Basingstoke to Clapham Junction 10:36 10:43 Clapham Junction to Three Bridges 11:24 11:32 Three Bridges by BUS to Brighton 12:17 I prefer not...
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    Tickets via Croydon Tram

    I am planning a journey from Basingstoke to Clock House (Beckenham) and I have asked for details from SouthWest Trains website. With a senior railcard after 09:30 it gives a fare of £20.20, return off peak up to a month later. I have no problem with this and the route I have always taken...
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    Eurostar Standard Premier confirmed as Downgraded

    I asked Eurostar about the change from Leisure Select to Standard Premier from the 1st September and have received the following responses: "Thank you for your e mail, Leisure Select will no longer be a class of service as of the 1st of September. This will be replaced by Standard...

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