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A big problem with scanning mobiles that I've observed, is that to go from holding your phone to scroll, to placing it face down to scan, your phone ends up being horizontal, and most people's auto-rotate kicks in, taking their QR code off screen at the exact moment they need it. At a recent...

It's a great example of why I really dislike the British system of solely "times from the persons point of reference" being how a train is identified - 1K86 is the 23:22 to Crewe, or the 23:43 to Crewe, or the 23:59 to Crewe... or if you're picking someone up, the 00:23 arrival from Birmingham...

As someone who recently moved from polo shirts to a 3-piece suit, I can say that the extra time and attention needed to maintain my uniform is a real drag. When you're sometimes finishing at 2am and starting at 3am the next day and that's your "rest day", the last thing I want to be doing is...

In comparison to the offer before the one you quote Lynch talking about? Yes. And that one was better than the one before that. Progress towards a deal, that's what strikes have consistently achieved. That's why people continue to vote yes. They've been shown, categorically, that strikes move...

...and I suspect this will be the next small movement forward for the RMT...

The RMT aren't striking on any day but the Friday. For some, the whole concept of striking is "vindictive and childish" - but they certainly aren't designed for passengers to feel happy about if that's what your issue is. Unfortunately, there's a body of evidence that goes against your...

I'd be very surprised if diagramming, rostering and route knowledge weren't highlighted, not as the root cause of TPE's woes, but as the reason why their "behind the scenes" problems are transferred so completely and harshly onto passengers. When you fragment routes into tiny parts, passing...

Before the later clarification? Yes, of course.

The RDG are well aware that we were tantalisingly close to a referendum on the deal, until it was clarified the deal included a clause that the dispute would have to be declared ended, before negotiations on T&C's could begin. A 10 year old could tell you why that would be unacceptable to a...

Perhaps at your TOC, the T&C changes wouldn't be as punishing as they are for others. It'd be nice to think that the concept of solidarity with workers extended beyond just mates in the messroom. This is the problem with these industry-wide negotiations, it pits rail worker against rail worker...

Because the campaign isn't about how to respond to an emergency? It's come about because people are scared of reporting things they see as being small, inconsequential, non-life threating or not an obvious emergency. Someone hanging around staff doorways trying to sneak in - not an emergency...

"See it, Say it, Sorted" was never really meant to be a "we'll get better at handling customer complaints" - it's about giving people confidence to report things that look suspicious or threatening to the security of the railway. Of course, there is a link between the two...

That would suggest TPE have been waiting for a day to purposefully bring their entire network to its knees, and that this is the day that's most beneficial to do it... ...why would they want to do that?

So much discussion about how many people *use* the railway, but that isn't a normal way of looking at national infrastructure. How many people benefit from it's existence, that's a different number altogether. Most people don't "think", or "care" about the railway in much the same way we don't...

It isn't an assumption that railways are important - every citizen of this country lives a modern life that is dependant on the one billion plus rail journeys made every year actually happening...even if they didn't make a single trip via rail themselves. In many areas, there isn't really an...

Whilst I'm sure TOCs would love the ability to teleport trains without their required conductors to where they're next needed without the need to use the railway itself, but the technology just isn't there yet.

Guardian Article on the offer Ticket office staff freed from the shackles of the glass screen is RDG-speak for ticket office closures. A DOO option that can "provide greater resilience" and requires "appropriate technology and rolling stock" is...DOO with optional, non-safety-critical onboard...

Indeed, we were told the majority of these conditions in an email from the RMT dated the 6th May 2022... We've just waited 7 months to be told what we'd be getting in return.

Ah ok, I hadn't seen anyone suggest that, I've only seen the suggestion of 4+4% being the equivalent of a 6.08% increase over a two year period, which is correct. I don't think I've seen anyone in doubt about the figure at the end of that period, but looking at those conditions, it's more an...

Yes, unfortunately