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Hello. For changing the dates on Advance tickets, any advice on whether we're better off collecting the tickets and then trying to change them, or to change them online first, with the system knowing that we haven't yet got our hands on the originals? I don't want to collect them and then find...

Hello. We have tickets for Teignmouth–Penmere on Friday June 2nd, which has now been announced as an RMT strike day. Has GWR run any trains on this route on previous RMT strike days? (I appreciate that nobody can know for definite what will run that day until timetables are announced, but I'm...

Hello. We wish to travel from Ilkley to King's Cross in August. Trying to book a ticket for, say, August 6th on LNER's website says tickets aren't yet on sale but claims I can “create a Ticket Alert”. So I followed the link and tried to do that, and the site says it can only alert me about...

When using multiple tickets for a journey, does using an MCard and contactless payment on the Underground to cross London still count as a single ‘journey’? Specifically from the point of view of missing a connection. We're travelling London–Salisbury, on advertised trains for the entire...

Is travelling via Shipley a permitted route for Ilkley–Leeds journeys? We wish to make a triangular journey: Ilkley–Bradford Forster Square (which calls through Shipley), then on to Leeds (passing back through Shipley), and finally back to Ilkley, all at peak times. So I was thinking of...

Hi there. Tomorrow evening I wish to travel from Ealing Broadway to Reading via Paddington. The ticket I've been issued says ‘Not London’. Is this ticket valid? If not, which ticket should I get? The reason for this strange route is that I'm actually travelling from EAL to Didcot Parkway, for...