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  1. K

    Appealed for ticket fine denied even thought wrong ££ amount charged

    Dear Sir / Madam, I am hereby submitting an third stage appeal under Regulation 18 of The Railways (Penalty Fares) Regulations 2018 against Penalty Fare no. GA on the following two grounds. (1) The Appeals Panel has previously accepted, in response to my second stage appeal under Regulation...
  2. K

    Appealed for ticket fine denied even thought wrong ££ amount charged

    And we have an answer to my 3rd and final appeal. APPEAL ACCEPTED Thanks for all the help. Now to file the complaint.
  3. K

    Appealed for ticket fine denied even thought wrong ££ amount charged

    Edited Version Formal Letter of Complaint To Whom it may concern Please accept this letter as a formal complaint against the Appeal Service. I believe that the Appeal Service is in breach The Railways (Penalty Fares) Regulations 2018 in numerous situations. The Appeals Service must abide by...
  4. K

    Appealed for ticket fine denied even thought wrong ££ amount charged

    Formal Letter of Complaint To Whom it may concern Please accept this letter as a formal complaint against the Appeal Service. I believe that the Appeal Service is in breach The Railways (Penalty Fares) Regulations 2018 in numerous situations. The Appeals Service must abide by these...
  5. K

    Appealed for ticket fine denied even thought wrong ££ amount charged

    Furlong As you can see I am really bad in writing letters. I can try and drafty a letter of complaint concerning issues raised above and would happily send them out. Am thinking DFT in general, Minister of Transport, My local MP, Watchdog, Transport Focus and MSE.
  6. K

    Appealed for ticket fine denied even thought wrong ££ amount charged

    My 3rd appeal. Please check if ok The Appeals Body has previously accepted that the Penalty Fare was issued for an incorrect amount, as it was not issued for the amount which Regulation 9(1) of The Railways (Penalty Fares) Regulations 2018 prescribes. This is to say that it is satisfied that...
  7. K

    Appealed for ticket fine denied even thought wrong ££ amount charged

    But not in my final appeal letter? Separate letter of complaint?
  8. K

    Appealed for ticket fine denied even thought wrong ££ amount charged

    I received a letter in between Date: 15 April 2019 Dear Re: Penalty Fare Notice Thank you for your correspondence concerning the issue of the above referenced Penalty Fare. This case is currently on hold and is awaiting full assessment. We are currently experiencing a high level of appeals...
  9. K

    Appealed for ticket fine denied even thought wrong ££ amount charged

    Also not picking issues with this process, 1st appeal letter states IMPORTANT: Please note that failure to pay or further appeal within this stated time may result in Greater Anglia taking further action to recover the outstanding debt. As per regulations 8(d) Next letter Payment, or...
  10. K

    Appealed for ticket fine denied even thought wrong ££ amount charged

    Quick question Schedule 2 Appeal Procedure states 6. Where an Appeal Panel receives an appeal under regulation 16 or 17, it must decide whether to allow or not allow the appeal before the end of the period of 21 days beginning with the day on which the appeal is received. Does that mean they...
  11. K

    Appealed for ticket fine denied even thought wrong ££ amount charged

    Nope both denied I had the 1st leg out, and the receipt on me and also whilst I was being issued I got a picture of the return leg sent to me. Also is there a definition of "honest mistake"?
  12. K

    Appealed for ticket fine denied even thought wrong ££ amount charged

    1st Appeal was on these grounds of honest mistake 2nd Appeal was on the grounds of over charged for the fine Both denied.
  13. K

    Appealed for ticket fine denied even thought wrong ££ amount charged

    Thanks for the reply. Its not about the fine now, its the principle. I use this route a few times a month and have never ever not purchased a ticket. I am not a serial offender. AS I have also stated an honest mistake was made which I quoted Jo Johnson above. The rules are rules, I admit I...
  14. K

    Appealed for ticket fine denied even thought wrong ££ amount charged

    It wont let me make another appeal online even though I have only appealed twice, guess its back to the old letter and stamp.
  15. K

    Appealed for ticket fine denied even thought wrong ££ amount charged

    Then I go to court I guess. How can they withdraw their offer if the letter states nothing about withdrawing offer, just that I have 14 days to either pay or appeal. I appealed on the day I got the ticket which was the 01/04/2019, they sent their 1st denied on the 04/05/2019. My appeal This...
  16. K

    Appealed for ticket fine denied even thought wrong ££ amount charged

    It is ok if I put my appeal in here for anyone to check please. Should I mention the who has reduced the penalty fare and under what legislation?
  17. K

    Appealed for ticket fine denied even thought wrong ££ amount charged

    I understand that, and thats why on the final leg, as I have to change trains, the inspector will mark/stamp/rip the ticket, there is always an inspector on this train no matter what time, I still have the ticket, with no marks etc. I have a later ticket that has been marked which I used. You...
  18. K

    Appealed for ticket fine denied even thought wrong ££ amount charged

    Dear Re: Penalty Fare Notice Thank you for your further appeal in respect of the above referenced Penalty Fare Notice issued by Greater Anglia. The function of the Appeals Service (AS) is to examine the circumstances surrounding why a notice has been issued. As previously advised, to ensure...
  19. K

    Appealed for ticket fine denied even thought wrong ££ amount charged

    My 2nd appeal was "Section 16.3 (a) that the penalty fare was not charged in accordance with the requirements of these regulations. As per section 9.1 the penalty fare is £20 or twice the single fare applicable" In this case the penalty fare as quoted on your correspondence is £43.80 and...
  20. K

    Appealed for ticket fine denied even thought wrong ££ amount charged

    The fare charged was £1 more expensive that what they should have charged.

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